Eyeglasses.com

I am age-75. I purchased the elegant Charmant, that style at a best price and well-done shipping. I was able to order three pair to try out, with a friendly no-hassle return. This vendor is the best I have used over twelve-years, in its user-friendly,compact format. I knew that my business was of value and my money and effort to find pretty, stylish frames respected.

So far good. We'll see who is better.FD OR EG.
My daughter really likes her glasses. Now she can see what the words are, not guessing what the Dr's orders say on her script.
EG took approx 3 week's order to delivery. Frames direct took 2 MONTHS to deliver my glasses.
Rick

Apparantly you dont have to call my mother Irene unless you need more verification of her credit card. Her name is Irene Galas and her phone number is *******626. Excellent reviews and comments. I really appreciate finding this site after my nightmare of an experience with ezcontacts.com.

I'm very happy that I can send them back at no further charge. I ordered 3 pairs this first time.

None of them were flattering. I had to return them all, and I received a confirmation that you all received them. I will look at some more styles in the future.

Thanks, I appreciate the quality and service, but I was really surprised at the total cost of my order. I chose top shelf options for lens, transitions, scratch resist, etc. At the end of the day, tt was equivalent to the retail store price and quality in my neighbor hood. I expected to be "WOWed" with savings. Not sorry, just answering your question about my buying experience.

Ordered 3 pair, one pair came damaged not covered in plastic and looked like they were returned by another customer and never cleaned before being sent out. The other two pair looked brand new sealed in plastic cover just did not like the look on me.

Would like more information on how to submit to an insurance or how to add insurance to profile. Other than that it was easy. However when I choose next day shipping I expect it to ship in 24-48 hours, not take 5 days to process without some sort of communication of either the items not in stock, not found or even given a general idea of how orders are completed.

I am very happy with the whole transaction, I live half way around the world and my crystal arrived in a couple of weeks after my order was placed. My crystal is beautiful and is exactly what I ordered. Thank You I am very Grateful for your wonderful service. In Gratitude Cheryl Woodbury

I ordered two sets of lenses in my existing frames and one complete new pair of frames and lenses. This was done by 3 separate orders. Pricing was "fair" competitive, delivery very timely/ excellent, quality very good, ease of ordering very good. Overall very satisfied, will recommend and use eyeglasses.com in the future.

The customer service is horrible. They quoted 1-2 days delivery. It was six weeks. I had to call supplier for delivery information. Customer service just said "we ill get back to you". Never did. Also the girl at customer service had a bad attitude. A company is know by the service it gives. In this case it was poor.

One of the three frames was no longer available and I was informed of that prior to the shipment and a credit was applied for that third, unavailable pair. I did not feel like a "customer number" but rather an individual. Thank you!

I had bought the same frames a few years ago at a store that no longer carries them. I was glad to be able to find them here. They were the right price and were received in perfect condition in a timely manner.

It would be helpful adding a note to the order page, visible before placing order, that the shipping label shall appear once the order is placed. This would have saved me a call (to your courteous and most helpful service rep). Thank you.

Communication was great as I spoke with representatives by phone and email. All persons that I encountered were very helpful. Product arrived on time and was just what I expected. Quality products and quality service. Thank you.

I called to make sure the frames I wanted were not back ordered. The women I spoke with gave excellent customer service and helped me make a better and more informed decision on the lenses and coatings options. Thank you.

All went well during the purchase process except the try on room; did not get that to work. The eyeglass frames ordered came from Italy and the weather was poor in the northeast, thus delivery of my order was delayed several weeks. The prescription is very accurate, the Crizal lenses are excellent and the Armani frames are very nice.

Although I ordered 1.67 lenses very similar to the ones I own, prescription-wise, they were visibly thicker than my other frames, which are identical to the ones I mailed in to have sunglasses made out of them.

Found it on web site easy and ordering went fine so far.
Lets see if they deliver what I need!
Update:
Arrived when promised and was exactly what I expected and needed.
Highly recommend this web site.