Eyeglasses.comReviews 2,961

Very helpful... I did have a size problem with one pair of frames but the redo/exchange process seems to be going smoothly so far

Good service, unfortunately I had to return them as they didn't fit.

Exce;;emt

I had difficulty understanding my insurance, but the EyeMed number got me to a great Customer Service Rep named Linda who patiently walked me through things. It's nice to have a person who is patient help me get past the confusion of online ordering.

This is the fourth order I have placed with eyeglasses.com. Each time the ordering process has been streamlined and simple, receiving my order usually in less time than promised. This has saved me literally "hundreds" of dollars compared to some of the other website. I remain a VERY satisfied customer.

I have a problem with the new glasses. They are too high on my nose.

Easy to use website. Lots of selections to choose from.

Good selection. Good prices but the price jumped around a bit before it settled down to the advertised price. (Might have been a webpage glitch.) Received three frames quickly and was very glad I did it this way. Gave me a chance to try on and evaluate three frames that weren't available locally. Selected the one I liked best and returned the other two. This is a great way to buy frames.

My grandson break a lot of frames. This frame was perfect for a replacement.

This is at least the 5th pair of glasses from eyeglasses dot com, never any problem. Still a repeat customer.

Was supposed to receive product in three days. Took two weeks. I had to call multiple times to get status of order. Never got a reply when I left messages requesting order status.

Very nice.

Easy and fast process. Great selection. A++++++
Unfortunately the frames I chose were not for me once I tried them on.

Returns process was super weird

Easy. We had a great sales person Lauren, at the Westport store. She walked us through filling out the order online with all the specifics.

Fast, Efficient Ordering and Payment.

Found frames I was looking for here!

Nice frames
Waiting to decide if I want them

Good value and service. However, because of inaccurate Rx from doctor, will need to return for different lenses.

Easy. Super easy