business logo of Eyeconic

Eyeconic

Overview

Eyeconic has a rating of 4.4 stars from 2,294 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeconic most frequently mention virtual try, customer service and great experience. Eyeconic ranks 4th among Eyeglasses sites.

service
54
value
15
shipping
14
returns
12
quality
20
This company responds to reviews on average within 13 days

Instant Feedback

30,764 reviews
How would you rate Eyeconic?
grey star
grey star
grey star
grey star
grey star
Mississippi
1 review
0 helpful votes
Follow Jodi N.
Unfollow Jodi N.
Send Message
Share Review
Report Review

Couldn't be easier
February 8, 2025

I'm very picky about my eyeglasses and the ones I was able to get here are the best I've ever had - very lightweight, durable, comfortable and affordable with my insurance.

Date of experience: February 8, 2024
Massachusetts
1 review
0 helpful votes
Follow Soda K.
Unfollow Soda K.
Send Message
Share Review
Report Review

Best savings.
March 27, 2025

Easy to order online and has great sales. Quality service and products.

Date of experience: September 24, 2024
Texas
1 review
0 helpful votes
Follow Kimberly U.
Unfollow Kimberly U.
Send Message
Share Review
Report Review

Eyeconic made my first experience a wonderful one! The website is very easy to navigate and I loved that they could access and apply my vision benefits to my order.

Date of experience: March 6, 2024
Tennessee
1 review
0 helpful votes
Follow Becki J.
Unfollow Becki J.
Send Message
Share Review
Report Review

Eye opening!
June 15, 2023
Updated review

Ordering from Eyeconic is amazingly easy. Just like that youUse you insurance and a bit more to get a years worth of contacts. They even remind you when it's time to order.

Date of experience: June 15, 2023

I feel it is not right to have to pay tax on these...
June 15, 2022
Previous review

I feel it is not right to have to pay tax on these contacts. When they are ordered from a vision center or providers office no tax is charged.

Date of experience: June 15, 2022
Wisconsin
1 review
0 helpful votes
Follow Marcellus U.
Unfollow Marcellus U.
Send Message
Share Review
Report Review

Great glasses at an affordable price.
October 14, 2022

Picking out glasses was a breeze just scan your face and match your frames that you like. Checking was so easy especially with insurance just put your credentials in and checkout.

Date of experience: October 14, 2022
Georgia
1 review
0 helpful votes
Follow William W.
Unfollow William W.
Send Message
Share Review
Report Review

Occasionally quality is not the best
March 17, 2025
Updated review

Poor quality especially with sunglasses. Rx glasses seem much better.

Date of experience: September 13, 2024

Last experience was bad merchandise
November 26, 2024
Previous review

Very cheap flimsy frames. Felt like Wal-Mart $10 frames. As much as you charge, these should be top notch, but they are far from it.

Date of experience: November 26, 2024
West Virginia
1 review
0 helpful votes
Follow Lawrence R.
Unfollow Lawrence R.
Send Message
Share Review
Report Review

Great service
May 26, 2023

All I had to do
Was type in my prescription and send a pic of it, and, even though it said that they were on back order, I still got them within a week!

Date of experience: May 26, 2023
California
1 review
0 helpful votes
Follow Sophia A.
Unfollow Sophia A.
Send Message
Share Review
Report Review

First time good experience
July 19, 2023

Overall the process worked for me. Although, I wish there were more styles and colors in large sizes. I like the glasses I got. They fit well and look good on me. The virtual try on worked well.

Date of experience: July 19, 2023
Pennsylvania
0 reviews
0 helpful votes
Follow Mark D.
Unfollow Mark D.
Send Message
Share Review
Report Review

Poor customer experience
June 24, 2022

No way to easily reorder same item. When contacted my request was ignored. Then they go through some indirect service. Fix the site or leave me alone. I really don't like this company.

Date of experience: June 11, 2022
Lea B. Eyeconic Rep
over a year old

Hi Mark,

We apologizes for the inconvenience and understand your frustration. We tried contacting you last week to assist you. If you have any questions, or need help with your order, please contact us directly at info@eyeconic.com.

Idaho
1 review
0 helpful votes
Follow MYCHAL S.
Unfollow MYCHAL S.
Send Message
Share Review
Report Review

Aside from the ease with which I got my first pair of glasses from Eyeconice, when the lens got scratched right away, they replaced the lenses! Great customer service.

Date of experience: March 14, 2023
North Carolina
1 review
0 helpful votes
Follow Michael T.
Unfollow Michael T.
Send Message
Share Review
Report Review

I have enjoyed my glasses from eyeconic.com
February 27, 2025

Besides not having the color for the pair of glasses that I wanted, I have enjoyed my glasses from Eyeconic.com. There has been no issues as of yet with my prescriptions.

Date of experience: February 1, 2024
Arizona
1 review
0 helpful votes
Follow Tre’Verius H.
Unfollow Tre’Verius H.
Send Message
Share Review
Report Review

This company has a serious issue with the product availability. It advertises that they would have a specific brand prescription available and then send you an email about you items being back ordered. It is a lure you in type of tactic. It's a lm ugly business to deal with. If you need glasses or contacts I would not recommend this place. It's better to just wait the wait time at a regular vision center. Customer service is very poor. I was asked what would I like to see happen, moving forward. FYI, I would like to see period. When it comes to recommendation for this company that would be a very hard NO. Eyeconic's mission is to provide high quality eyewear to as many in the community as possible.- when do you plan to do so, We are still waiting. I only hope that one day EYECONIC would take in to consideration that we don't come to you because we wanted to or even because of your status in the review world. We come to you because you are in network with our insurance providers and you lured us in by you false very false advertisements.

Date of experience: June 27, 2022
Florida
1 review
0 helpful votes
Follow Tania R.
Unfollow Tania R.
Send Message
Share Review
Report Review

Easy to order, fast delivery
December 15, 2022

Easy to order, and use the online try-on tool. The order was delivered fast. The glasses fit beautifully. Very pleased with my order. This is the second time I order from Eyeconic

Date of experience: December 15, 2022
Georgia
1 review
0 helpful votes
Follow Ricky S.
Unfollow Ricky S.
Send Message
Share Review
Report Review

Quick and seamless using insurance, finding the right products, adding a prescription, and checking out. Had no issues.

Date of experience: April 5, 2024
Illinois
1 review
0 helpful votes
Follow Jonathan G.
Unfollow Jonathan G.
Send Message
Share Review
Report Review

I was given promo code WELCOME and wasn't allowed to use it. Please apply to my order EYECMO*******

I got an error I think because it was my second attempt at ordering since my first order auto cancelled because I needed to renew my prescription

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2022
Connecticut
1 review
0 helpful votes
Follow Ellen B.
Unfollow Ellen B.
Send Message
Share Review
Report Review

Good service
April 28, 2025

Ordered contacts straight to my door. Very easy after uploading script etc. Took my insurance too.

Date of experience: September 28, 2024
Florida
1 review
6 helpful votes
Follow Katherine O.
Unfollow Katherine O.
Send Message
Share Review
Report Review

This was my first time ordering from Eyeconic. I was looking at my benefits on the VSP website when I clicked on their link. I love that they connected right to my insurance. I knew what size eyeglass frames I needed. They are petite frames and harder to find, but Eyeconic had several. I chose a pair of Nine West. I uploaded my prescription, chose the standard progressive lenses, chose the gold package, and processed my payment. I didn't have my PD, but I looked through comments and read that they use the industry average. A business day later I received an email that my prescription was validated, 4 days later I received an email that my glasses had shipped, and 2 business days later (4 days if you count the weekend), I had my new glasses. I am very happy with them! I normally wear Varilux Physio progressives which provide a nice wide field of vision as opposed to these standard progressives, but I notice the difference mostly with the lower reading portion. The price for the standard is considerably lower than that of Varilux. I purchased these as a second (spare) pair, but I like the frames so much and I am so pleasantly surprised with the standard progressives, that I will be wearing them more than I expected! Overall, a really good experience! I will definitely be ordering again next year!

Date of experience: June 20, 2023
Maryland
1 review
0 helpful votes
Follow Jerry G.
Unfollow Jerry G.
Send Message
Share Review
Report Review

Lens correction
September 15, 2023

The segment height on my lenses is incorrect, I sent my glasses back to be redone, they should arrive by Monday.

Date of experience: September 15, 2023
Oklahoma
1 review
0 helpful votes
Follow Betty D.
Unfollow Betty D.
Send Message
Share Review
Report Review

Quick and Easy
September 15, 2023

It was overall an easy process and I didn't have any issues placing my order or receiving it in the mail.

Date of experience: September 15, 2023
Virginia
1 review
0 helpful votes
Follow ALICIA H.
Unfollow ALICIA H.
Send Message
Share Review
Report Review

Very user friendly
April 21, 2025

I was very happy with the last pair I bought but scratched pretty east. Hopefully this time will be even better.

Date of experience: April 21, 2022