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EyeconicReviews 4,180

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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Pennsylvania
1 review
0 helpful votes
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Great Service easy to use
February 28, 2025
Updated review

Very helpful and up to date and easy to use. I love the PD tech thank you.

Date of experience: February 28, 2025

Easy to use and great selection
January 29, 2025
Previous review

Easy to use and great selection

Date of experience: January 29, 2025

Virtual try on was very helpful
January 27, 2025
Previous review

Virtual try on was very helpful

Date of experience: January 27, 2025
Louisiana
1 review
0 helpful votes
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Ease of use it key!
February 28, 2025

Very easy to use, fast and accurate! Thank you very much!

Date of experience: February 28, 2025
Maryland
1 review
0 helpful votes
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Easy to use
February 28, 2025

Easy to use and love it! Love the choices. Would def recommend

Date of experience: February 28, 2025
Washington
1 review
0 helpful votes
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Lack of options
February 28, 2025

Lack of options on website, and really hard to provide feedback.

Date of experience: February 28, 2025
Alabama
1 review
0 helpful votes
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Site is user UNfriendly
February 28, 2025

Placing an order is difficult and requires being able to read and upload a prescription.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 28, 2025
Georgia
1 review
0 helpful votes
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Needs Home Try-On Program
February 27, 2025

Needs home try-on without making blank lenses, e.g. Warby Parker

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2025
North Carolina
1 review
0 helpful votes
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Besides not having the color for the pair of glasses that I wanted, I have enjoyed my glasses from Eyeconic.com. There has been no issues as of yet with my prescriptions.

Date of experience: February 1, 2024
Pennsylvania
1 review
0 helpful votes
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Best discounts and styles
February 27, 2025

Quick easy way to get good looking specs. Also you may be able to get some designer frames as well

Date of experience: February 27, 2025
New York
1 review
0 helpful votes
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Website kept getting error message as I was trying to complete order chat was helpful though

Date of experience: February 27, 2025
Louisiana
1 review
0 helpful votes
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Not clear which product I should order.
February 27, 2025

I first chose the wrong contacts and the diameter was fixed, could not be changed. Luckily it was wrong and I found the correct box of contacts that had the proper diameter that matched the prescription.

Date of experience: February 27, 2025
Colorado
1 review
0 helpful votes
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Easy to use
February 27, 2025

Good selection, good pricing even compared to Zenni and others depending on which options you choose

Date of experience: February 27, 2025
Massachusetts
1 review
0 helpful votes
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Love them
February 27, 2025

Thank you for everything loves my glasses great customer service

Date of experience: March 20, 2025
Louisiana
1 review
0 helpful votes
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Love Eyeconic
February 27, 2025

The prices cannot be beat. Absolutely would love to order again.

Date of experience: February 27, 2025
Virginia
1 review
0 helpful votes
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Quick and easy, great experience and convenience...

Date of experience: February 27, 2025
Texas
1 review
0 helpful votes
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Good
February 27, 2025

I enjoyed the experience and will try it again. Why am i.being forced to type a review?

Date of experience: February 27, 2025
Louisiana
1 review
0 helpful votes
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Horrible experience
February 27, 2025
Updated review

I ordered glasses since this was the only site that my eye car provider covered. Initially the selection was lacking vs other online glasses companies. Since I just wanted to get my glasses allowance for cheap I went forward. When receiving the glasses I noticed they were blurry and hurt my eyes. I took them to my doctor and found they not only was the prescription different than what I provided but the PD was also wrong. I returned them to get remade to be told that frame is not available anymore. This was a truly terrible experience and Id highly suggest avoiding this company and spending a little more at another site or just order through your eye doctor

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2025

Good site, Easy to use
December 17, 2024
Previous review

Good site, Easy to use. Poor selection

Date of experience: December 17, 2024
California
1 review
0 helpful votes
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Like online experience and transparency
February 27, 2025

Good selection of prescription and non prescription, so far better then in person experience

Date of experience: February 27, 2025
New Jersey
1 review
0 helpful votes
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Always fast shipping!
February 27, 2025

We have always been ordering thru eyeconic, the quality and fast shipping is always A++

Date of experience: February 27, 2025
Missouri
1 review
0 helpful votes
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Perfect
February 27, 2025
Updated review

Fabulous great company love love love this company I'm done with this

Date of experience: February 27, 2025

Perfect
January 14, 2025
Previous review

Great product and service love this company will definitely order again

Date of experience: January 14, 2025

Perfect love them she was great
February 19, 2024
Previous review

Perfect love them she was great

Date of experience: February 19, 2024

Great easy to use and enjoyable
February 16, 2024
Previous review

Great easy to use and enjoyable

Date of experience: February 16, 2024
California
1 review
0 helpful votes
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Easy to navigate and place order
February 27, 2025

Easy to navigate and place order. Shipping options could be faster. Even with next day shipping, the expected delivery is about 5 days out.

Date of experience: February 27, 2025