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EyeconicReviews 4,180

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

service
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Texas
1 review
0 helpful votes
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Fix your buggy site!
March 3, 2025

I almost bought my contacts from somewhere else just because my VSP Vision insurance would not apply unless I added the item at checkout, removed my insurance, and reapply it again. Please tell your developers to fix this. Thank you.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 3, 2025
California
1 review
0 helpful votes
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Every worked great - but wife thought the frames I picked out were terrible

Date of experience: June 8, 2024
Illinois
1 review
0 helpful votes
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Easy as pie
March 2, 2025

Both times i've used eyesonic it's been easy to enter my prescription and place order. Took me less than 10 minutes to have contacts ordered

Date of experience: March 2, 2025
New Jersey
1 review
0 helpful votes
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Easy
March 2, 2025

Nice to have it linked directly to my insurance but wish there was more competitive pricing.

Date of experience: March 2, 2025
Vermont
1 review
0 helpful votes
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The last order was canceled without contacting me becuse you could not read the prescription. Why did you not contact me to reslove the issue instead of just canceling

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 15, 2025
Ohio
1 review
0 helpful votes
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Love the virtual try on
March 2, 2025

Always so easy and great experience - I can order with confidence!

Date of experience: March 2, 2025
Oregon
1 review
0 helpful votes
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Easy and transparent pricing!
March 2, 2025

Always had great experiences, transparent prices and options to choose from that are covered by insurance.

Date of experience: March 2, 2025
California
1 review
0 helpful votes
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Pretty easy to use
March 2, 2025

Very easy to use. Hard to know if glasses are going to fit, but the last 2 times i've used this service, the glasses fit fine.

Date of experience: March 2, 2025
Georgia
1 review
0 helpful votes
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Updating prescription
March 2, 2025

You should be able to save a new prescription to your profile without placing an order.

Date of experience: March 2, 2025
Georgia
1 review
0 helpful votes
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Eyeconic is a super saver for me on frames
March 1, 2025
Updated review

Great frames at an affordable prices with your prescription lens too if you have insurance.

Date of experience: March 1, 2025

Great price for Gucci frames and easy to use online...
December 24, 2024
Previous review

Great price for Gucci frames and easy to use online process.

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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Insurance
March 1, 2025

I checked of use insurance, however it was not used/deducted

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2025
Texas
1 review
0 helpful votes
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Web site sucks.
March 1, 2025

Unable to change password. Website is unresponsive when trying to change password. Garbage!

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2025
Oklahoma
1 review
0 helpful votes
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Love the tools and brands. Just wish there was a bigger frame selection with Nike, Oakley and Flexon

Date of experience: March 1, 2025
Illinois
1 review
0 helpful votes
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Easy to work with
March 1, 2025
Updated review

I ordered single instead of progressive and the return was very easy.

Date of experience: February 14, 2025

Easy to use the website
January 25, 2025
Previous review

Easy to use the website. I like the virtual try on feature.

Date of experience: January 25, 2025
Illinois
1 review
0 helpful votes
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Simple
March 1, 2025

The easiest way to order contact lenses and eyeglasses available.

Date of experience: March 1, 2025
North Carolina
1 review
0 helpful votes
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Easy
March 1, 2025

Always a quick and solid experience. Never had any issues with orders.

Date of experience: March 1, 2025
Georgia
1 review
0 helpful votes
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The PD tool gave different answers during two attempts. 71-74 range...hoping it doesn't skew anything negatively

Date of experience: March 1, 2025
New Jersey
1 review
0 helpful votes
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Scam
February 28, 2025

One place takes insurance. The 1 place has no sizes/options. Monopoly Scam will end ;)

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 28, 2025
Washington
1 review
0 helpful votes
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Excellent
February 28, 2025

Easy to navigate the website and walks you though each step.

Date of experience: February 28, 2025
Texas
1 review
0 helpful votes
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Good
February 28, 2025

It's a little hard navigating through the website through a mobile phone. Other than that, I really enjoy ordering glasses from here. I ordered my glasses a couple years ago and now I ordered prescription sunglasses!

Date of experience: February 28, 2025