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EyeconicReviews 4,180

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Convenient and easy to use
November 11, 2025

Easy to use. Lenses are better quality then I've had elsewhere. Just would like to see a larger selection for color and options like nose pads and harder to find sizes, and specialty frames for high prescription lenses that are made to minimize thickness.

Date of experience: November 11, 2025
North Dakota
1 review
0 helpful votes
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Poor login recognition
November 11, 2025

I had to enter my username and password in 3 different places to attempt an order. After working twice it did not accept the third time and I had to check out as guest.

Date of experience: November 11, 2025
California
1 review
0 helpful votes
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Very simplified.
November 10, 2025

With the exception of one previous prescription, due to design glasses are well made and they are very comfortable. Returning for another prescription was easy.

Date of experience: November 10, 2025
Tennessee
1 review
0 helpful votes
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I provided my brand new prescription which met all requirements set forth but my order was still cancelled so my second time I'm requesting you get the prescription from the doctor

Date of experience: November 2, 2025
Louisiana
1 review
0 helpful votes
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Make it easier to pay you
November 9, 2025

Wouldn't let me pay hahahahhahahahhahahahahahahahahahahhahahahahahahahah

Date of experience: November 9, 2025
New Jersey
1 review
0 helpful votes
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Painful, expensive
November 8, 2025

Uploading prescription details, uploading prescription, getting credit card right... all for order that's identical to previous order

Date of experience: November 8, 2025
New York
1 review
0 helpful votes
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Solid, a bit choppy on Mobile
November 8, 2025

Site kept loading zoomed in on mobile and not allowing me to zoom out. I had to refresh and it made me go backwards a few times.

Date of experience: November 8, 2025
New Jersey
1 review
0 helpful votes
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Almost every link I click on on the site returns me to the login screen. Could not update address using Chrome. Edge is wonky too, but I managed to place my order eventually.

Date of experience: November 7, 2025
Virginia
1 review
0 helpful votes
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I was a little concerned at first. I have worn Oakleys for over 10 years and paid about 600.00 each time for no line bi-focals and transition lenses. I paid 159.00 for these from Eyeconic, in the 2nd year the transition began to yellow. I just picked up another pair for 190.00.

Date of experience: November 7, 2025
Colorado
1 review
0 helpful votes
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Easy to use
November 7, 2025

The website is easy to use and stores information that can be reused if you login. My only criticism is that the "try on" feature is not very helpful when selecting a frame. Instead I went to an optical store to try on several frames to get an idea of what I needed. On the Eyeconic website I looked for glasses that resembled the ones I preferred and placed the order. With my VSP benefits the glasses were no cost to me.

Date of experience: November 7, 2025
Missouri
1 review
0 helpful votes
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Easy and quick experience!
November 7, 2025

I had my eye appointment scheduled and I had browsed on eyeconic and already knew what glasses I wanted. After my appointment, with my prescription in hand, I ordered glasses so effortlessly.

Date of experience: November 7, 2025
Florida
1 review
0 helpful votes
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The BEST way to purchase glasses!
November 6, 2025
Updated review

Everything went extremely well. I LOVE my new glasses. The fit is perfect.

It is so easy to add your insurance; virtual try-on is now a breeze; so many choices; and easy to order. Any Questions? Just give them a call!

Date of experience: November 6, 2025

The BEST way to purchase glasses!
November 6, 2025
Previous review

Everything went extremely well. I LOVE my new glasses. The fit is perfect.

It is so easy to add your insurance; virtual try-on is now a breeze; so many choices; and easy to order. Any Questions? Just give them a call!

Date of experience: November 6, 2025

Easiest to order and best craftsmanship
October 16, 2025
Previous review

It is so easy to order. Site has so many to virtual try-on! Makes it easy to choose the right look. Best craftsmanship ever.

Date of experience: October 16, 2025
North Carolina
1 review
0 helpful votes
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Would love more specific size filters
November 5, 2025

I usually stick with a specific set of measurements and wish there was a slider or range to filter by widths on the different dimensions.

Date of experience: November 5, 2025
Florida
1 review
0 helpful votes
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Pictures were not great for glasses
November 5, 2025

I had a good experience buying my glasses last time with eyeconic. This time however, the coloring of the glasses and pictures of them were so poor that I had to look up the style number just to see clearer pictures of them on other websites. I get a better deal through here because of my insurance so I knew I would be buying from this website. I just wished I didn't have to go look for better pictures elsewhere of what I was buying here.

Date of experience: November 5, 2025
Illinois
1 review
0 helpful votes
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Frames getting expensive
November 5, 2025

I feel that the branded frames are little more expensive than earlier. Last time I got Coach and CK frames in almost same price.

Date of experience: November 5, 2025
Illinois
1 review
0 helpful votes
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Simplify your reorder process
November 5, 2025

I logged into my account to process a reorder for contacts. You have all my information saved, but I had to reenter shipped address and Rx details. You have it on file! Make this process easier or I'm going else where.

Date of experience: November 5, 2025
California
1 review
0 helpful votes
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Scammy!
November 4, 2025

Eyeconic charges 40-50% more per box on my contacts than other suppliers but Eyeconic is somehow the only website that accepts VSP. Tell me how I was able to buy more contacts without insurance through TARGET than it would cost to buy all my contacts with insurance through Eyeconic? Crazy! Do your research before you buy!

Date of experience: November 4, 2025
Florida
1 review
0 helpful votes
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Navigation lacking
November 4, 2025

I went to reorder contacts as a VSP member. I went to eyeconic first and that was difficult only to learn I must go through VSP only to find out I didn't get any added benefit to do this. It tagged on about an hour of my time to set up another account, update password etc. I think you could really improve the customer experience.

Date of experience: November 4, 2025
California
1 review
0 helpful votes
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My last glasses and contact order was great and would have loved to have more options in frames compared to the last time I placed an order. It seems like a few brands were taken off,

Date of experience: November 4, 2025
California
1 review
0 helpful votes
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I ordered my contacts last year without a hitch. This year, I had to call and get some assistance and Theresa was fantastic. So friendly and funny. She fixed everything for me and it was smooth sailing. Of course, I love my contacts and I paid less than I would have at Costco!

Date of experience: November 3, 2025