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EyeconicReviews 4,180

4.4

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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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Ohio
1 review
0 helpful votes
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Great sunglasses and website!
November 3, 2025
Updated review

Online ordering and insurance integration makes the process super simple, prices are reflected right away, benefits are easy to understand, great options, will return again next year!

Date of experience: November 3, 2025

Great pricing and website is easy to use!
December 30, 2024
Previous review

Great pricing and website is easy to use! I've been sharing with all my coworkers!

Date of experience: December 30, 2024
New York
1 review
0 helpful votes
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Fantastic!
November 2, 2025
Updated review

Superb experience with purchase progressive lens's eyeglasses. Large selection of eyewear to choose from. Quick processing time and delivery. Arrived earlier than excepted.

Date of experience: November 2, 2025

Quick and easy with the use of insurance
October 12, 2025
Previous review

Quick and easy with the use of insurance. Solid selection of glasses from affordable to premium.

Date of experience: October 12, 2025
Florida
1 review
0 helpful votes
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Easy process and quick delivery
November 2, 2025

My prescription was verified quickly and there were no holds or delays for processing. The pricing was accurate, and the delivery was quick.

Date of experience: November 2, 2025
Ohio
1 review
0 helpful votes
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Highly recommend Eyeconic! Save yourself some money and the high pressure sales in a doctor's office. The glasses offered online are the same you can get in an office with a much larger selection at a fraction of the cost. Also, love that you see up front pricing with your insurance applied. I have ordered in the past and just placed another order today.

Date of experience: November 1, 2025
North Carolina
1 review
0 helpful votes
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I've found Eyeconic's web site and shipping service very efficient and convenient. But a couple of years ago I was very frustrated that it was not clearly communicated that the $200 yearly benefit for contacts instead of glasses was only for use at Eyeconic.com. If you try to use it at another vendor, you DO NOT get the full $200 benefit. You get significantly less at other vendors.

Date of experience: October 31, 2025
Pennsylvania
1 review
0 helpful votes
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Trouble with Using Benefits
October 31, 2025

I knew I had rx benefits, it told me online that I used all my benefits which I knew I hadn't. When I called, they said I had to call them to get it handled. It all worked out and was fine but an extra step that wasn't necessary.

Date of experience: October 31, 2025
California
1 review
0 helpful votes
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Bad progressive lenses
October 31, 2025

The progressive lenses were cut wrong so I've had to repeatedly buy nose pads to push the glasses further up my nose. Even this doesn't work all that great. I got terrible headaches before this. I wish I had returned them

Date of experience: March 30, 2022
Louisiana
1 review
0 helpful votes
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Great Prices--Amazing Selection
October 31, 2025

We've used Eyeconic three times now and our only problem has been deciding from the huge selection of eyeglasses. I require Progressive lenses and high index and even with those enhancements, I paid a fraction of what my eye doctor charges. And they send them out for production also, so the lead time from Eyeconic is about the same.

Date of experience: October 31, 2025
New Jersey
1 review
0 helpful votes
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Same as this. Easy to use my VSP insurance where I had a lot of questions and no answers at the physical location I was at. I really appreciate how easy this process is here.

Date of experience: October 30, 2025
California
1 review
0 helpful votes
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Easy ordering with insurance
October 30, 2025

Placed order for each of my family members for sunglasses. Selection was great and ease of ordering made it quick and painless.

Date of experience: October 30, 2025
New York
1 review
0 helpful votes
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Saved my Rx and clear on my cost
October 29, 2025

Website super easy to use. Super easy to know what my costs will be after insurance, easy to see the measurements of the frames, love that my previous prescription was saved

Date of experience: October 29, 2025
New Jersey
1 review
0 helpful votes
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Cheap frames, bad warranties
October 27, 2025

Glasses fell apart twice, can only warranty once and my insurance only pays for lenses every other year so I am stuck with broken frames for a year and a half until my insurance is eligible for new frames.

Date of experience: September 27, 2025
Colorado
1 review
0 helpful votes
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Easy even customer service
October 27, 2025

Quick. Easy. I had insurance issues with HSA card but the phone rep confirmed what i thought when getting it corrected. Affirm was easy too!

Date of experience: October 27, 2025
Hawaii
1 review
0 helpful votes
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Diapointing
October 25, 2025

Ordered nike glasses with progressive lens got single view instead of progressive when retured you wouldnt fix the prescription and forced me to cancel order and get something else. Date listed not correct but was early summer but u have record of it,

Date of experience: July 25, 2025
Texas
1 review
0 helpful votes
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Great service, great website, easy to choose and check out. Has a lot of glasses and contacts to choose from makes purchasing eyewear very easy.

Date of experience: October 25, 2025
Maryland
1 review
0 helpful votes
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This is my third purchase through Eyeconic. My last two pairs of glasses have been great - I am assuming that this will be true this time as well. I've retired and signed up for an individual VSP plan which also appears to be a good choice.

Date of experience: October 25, 2025
Virginia
1 review
0 helpful votes
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We had a pair of glasses break under warranty last year. They said they would send a label but they never did-- we even asked UPS and they had no record of a label being created. We sent back the glasses without a label to the address provided and never heard back. We followed up several times via email and never got a response so I gave up and got replacement glasses elsewhere. The only reason we are back is because this is the only place that takes our insurance directly and I can't afford to buy glasses out of pocket right now.

Date of experience: December 9, 2024
Georgia
1 review
0 helpful votes
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Good Price, Easy to use insurance
October 24, 2025

If you look online for contacts you will see pricing cheaper than what you may pay through Eyeconic. However there will be a "processing fee" that will make the price way more expensive and you can't use your insurance benefits. Eyeconic has zero processing fee, free shipping, and accepts VSP insurance directly.

Date of experience: October 24, 2025
Florida
1 review
0 helpful votes
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Discounts
October 24, 2025

Every dollar counts. I went through the process of making an order (without checking out) several times using my membership VSP and noticed that my membership discount was not included in my final order (payed). Nothing changed. I just had to upload my prescription several times. That's why I kept going back to choose frame, size color etc. I have a screenshot of my first order where it showed the $2 membership discount. But did not show up on my last itemized order of $136 😟

Date of experience: October 24, 2025
Florida
1 review
0 helpful votes
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Order delay
October 24, 2025

Received my glasses late and it was the incorrect frame. Had to return and wait even longer to obtain correct frame. Hopefully, this one comes in correctly and on time.

Date of experience: October 1, 2022