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EyeconicReviews 4,180

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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District of Columbia
1 review
0 helpful votes
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I got my first prescription more than a year ago. This was the best glassed I have every purchased

Date of experience: April 21, 2025
Arkansas
1 review
0 helpful votes
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Insurance
April 21, 2025

Would be convenient if prescription info was kept for the full year and it wasn't necessary to reupload every time we reorder

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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Love the service and glasses
April 21, 2025

I have used Eyeconic for many pairs of glasses. I have a very high prescription and they can do what a lot of other companies cannot in terms of making lenses.

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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Order was cancelled due to conflicting options, would have liked to know that up front when ordering, instead of after it was already submitted.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 21, 2025
New York
1 review
0 helpful votes
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Website has issues
April 21, 2025

Have to reload multiple times to add new cards and upload prescriptions, have to try multiple browsers. Also should offer more discounts

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 21, 2025
Michigan
1 review
0 helpful votes
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Fantastic Service!
April 21, 2025

Using my insurance benefits by shopping online for glasses is right up my alley!

Date of experience: April 21, 2025
California
1 review
0 helpful votes
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SO easy to refill my prescription!
April 20, 2025
Updated review

I really appreciate also having a generic version of my name brand lenses. Prices have gone up on everything so that was great savings that I very much needed. Thank you!

Date of experience: April 20, 2025

Great options - happy to see some better pricing again
March 30, 2025
Previous review

I always appreciated the ease, however last year the prices were extraordinarily high -- especially since I purchase a VSP policy. It almost makes me wonder what the benefit is. I was pleased to be offered a generic brand this year, that brought my cost back to what I'd become accustomed to pay with insurance.

Date of experience: March 30, 2025
New York
1 review
0 helpful votes
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Will continue to come back due to the easiness of ordering from home with the best prices for my plan and budget.

Date of experience: April 20, 2025
Tennessee
1 review
0 helpful votes
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Great experience
April 20, 2025
Updated review

Trying on glasses online was a hoot and the price beat Costcos by $100. I will be back again soon for some glasses to wear on my motorcycle

Date of experience: April 20, 2025

It was easy process
March 30, 2025
Previous review

It was easy process

Date of experience: March 30, 2025
Texas
1 review
0 helpful votes
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Fast and easy!
April 19, 2025

Great selection of glasses, easy to navigate and simple checkout

Date of experience: April 19, 2025
California
1 review
0 helpful votes
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Easy and Accurate
April 19, 2025

Easy to place order and many choices to chose from either from sunglasses or regular glasses

Date of experience: April 19, 2025
New York
1 review
0 helpful votes
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Easy to use
April 19, 2025

It was easy and without any problems. My eyeglasses were excellent.

Date of experience: April 19, 2025
Massachusetts
1 review
0 helpful votes
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Promo Codes Exist
April 19, 2025

I don't know why I have to hunt for promo codes. I should be rewarded for being a returning customer.

Date of experience: April 19, 2025
Maryland
1 review
0 helpful votes
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Have your prescription ready. Go to a store and try on glasses. Get all the sizing info off the lenses and you're ready to go.

Date of experience: April 18, 2025
Oregon
1 review
0 helpful votes
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Frustrating, but cheap.
April 18, 2025
Updated review

Maybe it was my Chromebook, but this "fitting booth" would occasionally knock out the camera. I rebooted several times to reset everything. I eventually used a Mini-IPad for the photo fit, then used the Chromebook to order.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 18, 2025

It took me hours to order
December 31, 2024
Previous review

It took me hours to order. Your website is messed up.

Date of experience: December 31, 2024
Texas
1 review
0 helpful votes
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Limited Promotion Codes
April 18, 2025

I am placing this order for my wife's contact lenses through eyeconic and there are very little promotion codes to use especially when I have to pay out of pocket. I order through Contacts Direct and always have higher discount codes each time I visit the site.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 18, 2025
Illinois
1 review
0 helpful votes
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Superb
April 18, 2025
Updated review

I could choose the perfect fit frame and order it. The experience was smooth and we got the eyeglasses within a week

Date of experience: April 18, 2025

Their online trial is very efficient that saves the...
March 28, 2025
Previous review

Their online trial is very efficient that saves the time to go to any shop. Plus they have a wide variety

Date of experience: March 28, 2025
Washington
1 review
0 helpful votes
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Super easy, love Eyeconic!
April 18, 2025
Updated review

I ordered some sunglasses and got a great deal on a great designer brand!

Date of experience: April 20, 2024

Always a breeze
October 14, 2024
Previous review

Third time using Eyeconic through my vision benefits provider. Each time is an absolute breeze. From linking benefits through the checkout process, couldn't ask for a more seamless process. Great selection of products as well.

Date of experience: October 14, 2024
North Carolina
1 review
0 helpful votes
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Prescription glasses
April 18, 2025
Updated review

Glasses ordered turned out perfect, received in a timely manner

Date of experience: April 18, 2025

Easy to use with my insurance
March 28, 2025
Previous review

Easy to use with my insurance

Date of experience: March 28, 2025
Illinois
1 review
0 helpful votes
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Happy customer
April 18, 2025

Great selection. My glasses arrived sooner than expected.

Date of experience: April 18, 2024