On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I got my first prescription more than a year ago. This was the best glassed I have every purchased
I have used Eyeconic for many pairs of glasses. I have a very high prescription and they can do what a lot of other companies cannot in terms of making lenses.
Order was cancelled due to conflicting options, would have liked to know that up front when ordering, instead of after it was already submitted.
Have to reload multiple times to add new cards and upload prescriptions, have to try multiple browsers. Also should offer more discounts
Using my insurance benefits by shopping online for glasses is right up my alley!
I really appreciate also having a generic version of my name brand lenses. Prices have gone up on everything so that was great savings that I very much needed. Thank you!
I always appreciated the ease, however last year the prices were extraordinarily high -- especially since I purchase a VSP policy. It almost makes me wonder what the benefit is. I was pleased to be offered a generic brand this year, that brought my cost back to what I'd become accustomed to pay with insurance.
Trying on glasses online was a hoot and the price beat Costcos by $100. I will be back again soon for some glasses to wear on my motorcycle
Easy to place order and many choices to chose from either from sunglasses or regular glasses
It was easy and without any problems. My eyeglasses were excellent.
I don't know why I have to hunt for promo codes. I should be rewarded for being a returning customer.
Have your prescription ready. Go to a store and try on glasses. Get all the sizing info off the lenses and you're ready to go.
Maybe it was my Chromebook, but this "fitting booth" would occasionally knock out the camera. I rebooted several times to reset everything. I eventually used a Mini-IPad for the photo fit, then used the Chromebook to order.
It took me hours to order. Your website is messed up.
I am placing this order for my wife's contact lenses through eyeconic and there are very little promotion codes to use especially when I have to pay out of pocket. I order through Contacts Direct and always have higher discount codes each time I visit the site.
I could choose the perfect fit frame and order it. The experience was smooth and we got the eyeglasses within a week
Their online trial is very efficient that saves the time to go to any shop. Plus they have a wide variety
I ordered some sunglasses and got a great deal on a great designer brand!
Third time using Eyeconic through my vision benefits provider. Each time is an absolute breeze. From linking benefits through the checkout process, couldn't ask for a more seamless process. Great selection of products as well.
Glasses ordered turned out perfect, received in a timely manner
Great selection. My glasses arrived sooner than expected.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.