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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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I placed an order in January not using my full insurance balance. I tried to order today and was told the insurance had been used. I had to call and have the remaining put back on my account. I feel this is something a lot of people wouldnt do and therefor they loose the balance. The representaive I spoke with was nice and it was fixed BUT like I mentioned most people wouldnt have called!
Excellent choices and very easy to navigate, I will continue doing my shopping here year after year.
Didn't have to leave home - found some good frames and the process was smooth
I purchased my glasses from here some years ago, I am back again because I like the quality product and how thorough they're to make sure you get the Glasses that fit, you Love!
Want those Oakley sunglasses. Oakleys are normally my 2nd choice when it comes to sunglasses after Raybans.
400% more expensive frames compared to other online retailers
The best place to buy contacts, all premium brands are here with excellent value.
The prices are so high that my out of pocket cost WITH insurance is basically the same the same as if I bought them on other sites WITHOUT insurance. It's ridiculous!
Always an easy experience from shopping to checkout. This website is great.
Not clear about where to put in the prescription and the PD distance tool did not work
I'd like more variety in frame shapes. Or, I'd like for sunglasses lenses to not change from pictured color (purple, red) to grey/brown for prescriptions. Site is very easy to navigate and filter.
Process is easy to follow. Site has all the tools needed to order glasses.
Great, I love this site for ordering contacts, it works really well.
Great quality and value, very good service and fast turn around from order to shipping
I needed contacts around the holidays when life was hectic. Placed my order and my contacts came to my door a few days later. Saved me a lot of headache
I was very happy with the last pair I bought but scratched pretty east. Hopefully this time will be even better.
Good selection and easy shopping experience overall. Virtual Tryon is super helpful.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members