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EyeconicReviews 4,231

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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Easy to use
December 29, 2025

I have vsp insurance and if you have prescription already it is very easy to use or buy. The have various options on eyeglasses and contacts

Date of experience: December 29, 2025
California
1 review
0 helpful votes
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I've seen most of these glasses on your site for the last few years. Time to get some trendier styles.

It's also super misleading to list the glasses at $90 but then the final price is closer to $150 when I didn't upgrade anything.

Date of experience: December 29, 2025
Indiana
1 review
0 helpful votes
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We will see...
December 28, 2025

Hope this is a good purchase. We will see, as I haven't received the order yet. Checkout was easy enough. Seems like it would have been better to request a review after I received my order...

Date of experience: December 29, 2025
North Carolina
1 review
0 helpful votes
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Easy to select the frames based on different sizes, brands and try them Virtually which reduces a lot of time to shop the glasses

Date of experience: December 29, 2025
California
1 review
0 helpful votes
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Almost all of the sunglasses available on the eyeconic website are overpriced and available at much reduced price on other portal.

No use of insurance. It's a scam.

Date of experience: December 28, 2025
Washington
1 review
0 helpful votes
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Intuitive
December 28, 2025

The website is extremely easy to navigate, it's easy to understand what qualifies with my insurance and everything is real time so I know what I put in my order is calculated with my current benefits and balances.

Date of experience: December 28, 2025
Canada
1 review
0 helpful votes
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I wish there was more selection
December 28, 2025

I found there was more selection on my previous order, this time there were less frames to choose from. I wish they had more choices with the spring hinges.

Date of experience: December 28, 2025
North Carolina
1 review
0 helpful votes
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Easy process
December 28, 2025
Updated review

I love using eyeconic to purchase my glasses each year! The sizes are there and the virtual try on makes it an easy process. They always fit great. I love that I can go to the eye doctor if I need an adjustment, but I rarely need to.

Date of experience: December 28, 2025

Easy process
December 7, 2025
Previous review

Ordering from Eyeconic is easy. The hardest part is picking out your frames, but that is because they have such a great selection!

Date of experience: December 7, 2025
Florida
2 reviews
0 helpful votes
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Easy to order, Noce remainders
December 28, 2025

Nice that they remembered my insurance and reminded me to use my insurance before it was gone for the year. The have a nice supply of frames and it was really wonderful to use the virtual try on option. It was a big help.

Date of experience: December 28, 2025
Texas
1 review
0 helpful votes
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Easy to order - large selection
December 28, 2025

I have a specific size of frame that I'm happy with. I can find several options quickly for this size. Ordering is very easy and shipping is fast.

Date of experience: December 28, 2025
North Carolina
1 review
0 helpful votes
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Easy to use insurance
December 27, 2025

The website is easy to use & I enjoy the feature of filtering sunglasses based on your face shape. I had no difficulty using my vision insurance & saved a good amount. The virtual try-on feature was excellent!

Date of experience: December 27, 2025
New York
1 review
0 helpful votes
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It it impossible to use your website
December 27, 2025

I couldn't sign into my account, and then when trying to do reset password it never works, it just keeps saying click here to reset and never loads or emails me. Also my insurance wasn't even showing up properly.

Date of experience: December 27, 2025
New Jersey
1 review
0 helpful votes
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I got my glasses but I think my prescription must have been bad because my glasses gave me headache. The buying and returning experience was good and smooth. Everything went taken care of so quickly, faster and better than I expected.

Date of experience: July 16, 2025
Colorado
1 review
0 helpful votes
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Amazing as always!
December 27, 2025
Updated review

It is always quick and easy to navigate and order with eyeconic. They send update emails with tracking to know when to expect your package even if it's running behind due to high order volumes.

Date of experience: December 27, 2025

Quick and easy to maneuver
December 31, 2024
Previous review

Quick and easy to maneuver.

Date of experience: December 31, 2024
Texas
1 review
0 helpful votes
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Quick & seemingly easy.
December 27, 2025

I like using eyeconic since it easily connects to my insurance. I did have an issue where my insurance benefits were not applied and my card/account was charged for the whole order. Instead of a simple refund I had to wait for a paper check to be mailed out to me. Not a good ordeal to have $100s unexpectedly taken right around the holidays.

Date of experience: December 27, 2024
New Jersey
1 review
0 helpful votes
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Why does it get 4.5/5stars
December 27, 2025

Hands down the best site one can order eyeglasses! Great selection of frames, extremely easy way to find perfect size and upload your prescription. Whatever question you have it's answered with a click of a side button! The only thing is, when you receive the glasses they need to be adjusted and you have to go to a physical store. Luckily, so far I have been assisted, but it's a bit embarrassing since I haven't shopped there and they do it free of charge.

Date of experience: December 27, 2025
Illinois
1 review
0 helpful votes
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Easy to work with
December 27, 2025

Though I had to return my glasses due to a mistake in my prescription, Eyeconics was very helpful to get the glasses corrected with a new prescription without any extra charges.

Date of experience: December 27, 2025
Utah
1 review
0 helpful votes
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Second purchase, same great experience.
December 26, 2025
Updated review

I wanted to get some new frames, the savings were great. Eyeconic makes it easy to apply your insurance discount and gives you the options needed to maximize those savings.

Date of experience: December 26, 2025

Easy to use
December 2, 2025
Previous review

Each time has been an easy process. They check my isurance, m I pick out frames and upload my prescription and we are good to go.

Date of experience: December 2, 2025
Michigan
1 review
0 helpful votes
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Every pair of glasses I get from Eyeconic have been perfect. I am so thankful they exist since my eye prescription changes so often!

Date of experience: December 26, 2025
Minnesota
1 review
0 helpful votes
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Took some effort to understand sizing details but actual ordering was straight forward. I would like a wider variety of options in the medium size.

Date of experience: December 29, 2024