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EyeconicReviews 4,098

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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Colorado
1 review
0 helpful votes
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Quick
October 2, 2024

Very Quick. Loved the Vitural Try-on. Daughter needed them but i didnt want to pay $300 for a pair of glasses.

Date of experience: October 2, 2024
Connecticut
1 review
0 helpful votes
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Second Chance
October 2, 2024

UPS messed up my order. My frame was available. Second Chance

Date of experience: October 2, 2024
Tennessee
1 review
0 helpful votes
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N/a
October 2, 2024

The quality of my glasses is always good when I receive them.

Date of experience: October 2, 2024
Tennessee
2 reviews
0 helpful votes
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Easy to order
October 2, 2024

Have been pleased with previous orders. You are able to return if not
Not pleased with order.

Date of experience: October 2, 2024
California
1 review
0 helpful votes
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Very convenient
October 1, 2024

Very Convenient! Easy to navigate and find what your looking for!

Date of experience: October 1, 2024
Illinois
1 review
0 helpful votes
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Easy Ordering
October 1, 2024

Great service and site. Easy to find what I'm looking for and they link and use my insurance benefits. No having to submit it myself!

Date of experience: October 1, 2024
California
2 reviews
0 helpful votes
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It was good first time.
October 1, 2024

The glasses were heavy and difficult to adjust. Overall process was good.

Date of experience: October 1, 2024
New York
1 review
0 helpful votes
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Easy with EyeConics-VSP
October 1, 2024

Always great for my eyewear needs. Thank to the site and rep for helping today.

Date of experience: October 1, 2024
Alabama
2 reviews
0 helpful votes
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Happy with all purchases
October 1, 2024

Great quality eye ware and great prices with insurance. Have several pairs

Date of experience: October 1, 2024
Georgia
1 review
0 helpful votes
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Prescription Glass
September 30, 2024

They offer a wide variety of frames and lens options. I found a premium Ray-Ban frame and photochromic sun-sync lenses. The eyewear is fantastic and very comfortable. The online pupillary distance measurement tool is very convenient. My glasses were shipped very quickly.

Date of experience: September 30, 2024
Illinois
1 review
0 helpful votes
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Online purchase
September 30, 2024

Easy process to complete. I would do it again. Thank you again

Date of experience: September 30, 2024
Georgia
1 review
0 helpful votes
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Convenient
September 30, 2024
Updated review

Very easy. Thank you very much! I enjoy not getting hassled by sales people and end up spending more than u want for real.

Date of experience: September 30, 2024

Easy to use!
February 17, 2024
Previous review

Easy to use! Thanks

Date of experience: February 17, 2024
California
1 review
0 helpful votes
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Easy
September 30, 2024

First time using my own insurance and i did it with confidence

Date of experience: September 30, 2024
Georgia
1 review
0 helpful votes
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Easy to Use
September 30, 2024

I have used Acuve Oasys since it came out, this brand is for my eyes. Thanks for receiving this product through Eyconic with my insurance benefit.

Date of experience: September 30, 2024
Texas
1 review
0 helpful votes
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Complicated
September 29, 2024

The last time I ordered my order kept getting cancelled with really no explanation until I called to see what was going on. Customer service explained the issue and it was fixed. After that It was a smooth process.

Date of experience: September 29, 2024
Washington
1 review
0 helpful votes
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All good (except that this field arbitrarily requires 10 characters!)

Date of experience: September 29, 2024
Texas
1 review
0 helpful votes
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Easy to use website and great service!
September 29, 2024

Eyeconic makes it easy to use your VSP insurance for contacts and glasses. The prices are competitive and I can use my benefits to make a purchase!

Date of experience: September 29, 2024
Pennsylvania
1 review
0 helpful votes
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EASY ORDERING AND REASONABLE PRICING
September 29, 2024

EASY ORDERING PROCESS AND REASONABLE PRICING. THIS FOLLOW UP IS NOT A DESIRABLE STEP. WANT TO BE DONE NOW.

Date of experience: September 29, 2024
Washington
1 review
0 helpful votes
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Easy insurance process
September 28, 2024

Eyeconic was very streamline and efficient when using my vsp insurance to purchase my contact lenses!

Date of experience: September 28, 2024
Ohio
1 review
0 helpful votes
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Canceled many times
September 28, 2024

Rx with sphere and details are already enough, requiring same brand and color are not reasonable.

Date of experience: September 28, 2024