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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Great value and wide selection. Quickly shipped. Easy online ordering.
I ordered dailies instead of monthly contacts. Tried to exchange them. I was told I couldn't do that on the website. That I had to call. No where on this website does it say that. Took forever to get my money back. Forever to find the right contacts. And I just reordered. Guaranteed there going to screw it up again!
Simple and easy to use. I appreciate how fast my contacts ship.
Good experience. Will try again. Easy to check and place order
Could never get the triangles to align. I had to use something else.
The prescription in the lenses was wrong twice. They wouldn't replace them the second time. I was unable to wear the glasses.
Easy to use and navigate. Offered military discount and competitive pricing
Same as before and I guess say it's rather convenient my friend
I like the virtual try on, fashionable eyewear, easy to navigate website.
My script is to pages long but it allows only one page to upload. Thus, I had to retake the picture with 2 pages in the screen. Multiple uploads should be allowed.
Next, I had to order for each family member separately.
If there are ways to do the above, it was not user friendly.
This is a great value and quality company, the prices are second to none.
Easy to order with my insurance! Great work and product! Thank you!
Poor connectivity with prescription. The website could be better and more responsive.
Poor connectivity with prescription
Annual refill order placed, quick and easy. Highly recommended for any consumers
I can spend as much time as I want looking for what I like without feeling bad about the salesperson
It was the same as before and it was good although having to fill out a whole box for a simple review is very annoying.
Despite touting great prices through my VSP insurance, contacts cost me more here, which means I can buy fewer boxes under my coverage. I wish prices were more competetive with some retailers who don't accept VSP.
Was a simple process. Loved being able to virtually try them on. PD tool didn't work for me.
Had to use a similar too on another site. Everything else worked fine. And the finished product is excellent.
Easy to use and arrived on time. Works with my insurance so I can use it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members