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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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My past experience with this website is the same as it it today. Fairly easy to use and navigate.
Awesome! Easy to order, website is self explanatory, customer service is great.
It was ok... frames variety needs to be better. Stores have better looking frames. Here it is just a compromise as we are tied with VSP.
Wishing that it was a better experience-the virtual try-on experience only sometimes works-incredibly frustrating!
The service was quick easy and accurate, there was no delays in receiving my order.
I order glasses that shipped incorrect to my order, I was able to return the glasses and receive credit to my HSA and Insurance and reordered the glasses with ease!
I have ordered glassed from Eyeconic since 2020 and my experience with their representatives and the website is wonderful.
They never contacted my eye doctor to get my prescription and never let the order happen. The website sucks. Horrible. I wish vsp let me use 1 800 contacts, they are so much better.
It was easy to order glasses. Happy with the glasses and the price!
Also, I didn't use my entire allowance from my insurance, but there is no way to apply the remainder to anything else, and I still have to pay the taxes out of pocket, since the prices. Are so inflated so are the taxes
Same price are available cheaper outside and how come tax is on full prices tax should be on the price I am paying
Very easy to use and navigate. Will be using again when I need to order more!
All of my purchases have been as expected and Customer Service is fantastic. I buy 2 pair per year whether I need them or not!
I have ordered 4 pairs from eyeconic and this point and will continue to do so while recommending them to others as the process is seamless and enjoyable.
Never had any issues and website is super easy to use. Great experience.
This is the preferred provider from my insurance. Seems to work well.
It was ok - not a lot of kids options but was fine. Will continue to buy
If you have VSP insurance, Eyeconic is the way to go - integrates with your benefits seamlessly, prices are ultimately competitive when you consider benefit amount, shipping (free with Eyeconic, not so elsewhere), and variety of selection. Ordering my contacts here is just easier, and I can't argue with that.
It will be useful to have the option to cancel before Shipping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members