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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Same as this one. I recommend reducing the character limit in this box. You know, for convenience
The experience was pleasant, without any glitches. Easy to navigate. Make sure you have your prescription scanned first.
Great experience with the website and support staff in answering my questions.
It's easy to use, but you only get a discount for a full year of contacts if your left and right eye uses the same product.
Taking a picture of the prescription should eliminate all of the hand entry for the prescription. Antiquated technology.
I just ordered my second pair using insurance off of this site and it is very easy. I accidentally selected the wrong prescription type, so when I got the glasses they were not Progressive. Customer service was great, I was able to return, get credit and reorder again using benefits.
Love the virtual try on and easy ordering experience, all tied in with my VSP insurance.
I only have one gripe I ordered sun glasses with my prescription in them which I thought they would switch the lens but they did not. I wish someone would have told me that they don't do that.
Ordered my lenses and very happy with them now my husband ordering very happy with the service
Good experience the glasses came at my house on time.
Too many pop up ads. There is too much coming at me while I'm trying to order on this website
Very friendly customer service people on the phone both times I've called
Have ordered multiple pairs of sunglasses and have been satisfied with the quality of the sunglasses as well as the fast delivery!
Easy to order sunglasses from this site! We've gotten many pairs from here using our Vision benefits. Able to get name-brand frames for a fraction of the price. :)
It is difficult to adjust between users when you have shared insurance.
All experiences have been simple and easy to order contacts.
I have always had success easily ordering and receiving contacts.
The virtual try on makes the decision much easier and shipping is fast. Large selection of stylish glasses to choose from. Love this company!
Made it easy to type in insurance info and get the right discounts
Order was canceled was notified the day of estimated arrival. Now I have to wait and be blind for a week until my contacts arrive.
If you have a prescription the process is very easy
I have placed several orders online and the experience has been wonderful. I also called one time and the customer care was amazing!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members