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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Easy to sue, the PD is a bit tricky as doesn't specify monocular or binocular
Eyeconic was easy to pick out frames and get them aligned. Hopefully glasses will look and feel good and be able to see. Does need a small frame and nose piece adjustment.
This was a very positive experience to go through. Thank you flor allowing this feature.
It was simple. Liked how it helped me through each step and had explanations for everything
When logging in website is slow and the forgot password button does not work, when checking out it asks you to sign in 3 separate times
I originally ordered a pair of glasses and I snapped the frame while adjusting, I got in touch with Eyconic and they reset my benefits no questions asked to buy a new pair of glasses!
Easy to navigate the website and use the added insurance benefits
The search was fast and then it was easy to order my glasses! This is why I prefer Eyeconic from everyone else.
I love the selection of eyewear, and the direct connection with my Vision Plan coverage makes it so easy to order.
Given that my last order for contacts was in March of this year, there is no reason why Eyeconic should maintain the Rx Information on my account for faster processing, as it was validated less than 12 months ago and has not expired. This issue occurred on both my own account as well as my daughter's account. Additionally, given the additional costs you charge customers for shipping, it feels much more like you are taking advantage of customers financially than putting customers frist.
It was very easy to use. My VSP account connected and I could use my vision benefit with very little effort.
I couldn't order only 1 case per each eye, so I have to wear uncomfortable lenses for 6 months because I couldn't return.
I ordered the pair I'm wearing and the glasses and the service is great. I would recommend this company to everyone. Your MPS definitely went up with me. Thanks
Both orders have been great! Fast service. No complaints. :)
Usually pretty quick processing times. If there are any issues, they reach out in a timely matter to resolve it.
I am returning to make another purchase so that says it all. Product has been great
I called the help line and got help instantly! Happy with the service :)
My experience was quick, simple, easy and convenient from start to finish!
Love the ease of ordering glasses, able to see what they will look like while still able to wear mine and see.
I was sent the incorrect prescription, and it was not a hassle to get a new pair of glasses.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members