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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Easy to order, fast and accurate. You can trust this place to get the job done
Apart from the website not working properly, I had a coupon and instead of paying less, you deducted the coupon's value from my insurance's portion!
It takes multiple tries to get viritual try on tool to work. I never got the PD measurement tool to work
I couldnt get eye tracker to measure pupil and had to accept default value
Easy to login and to order - hopefully delivery is quick too!
Very easy to order our prescription glasses and great selection.
I have used Eyeconic in combination with my work benefits for several years. Always a quick and hassle free way to shop. Savings are great!
This is second pair of glasses I have purchased. Web site is awesome and great variety of styles and brands.
Ordering was quick and easy. Love that I can use my insurance online.
Connect your insurance benefits and order online! Easy to use
Smooth, took my company insurance and lots of options to choose from.
Thanks, really appreciate your help. This was a really great start to my week.
Easy to order, communication is great and the glasses are perfect.
Ordering is simple and easy. Good selection of glasses. Fitting size on camera is not true to size though. Ordered one pair and they were small but i am satisified knowing this now for when ordering again.
Love that it connects to my insurance so easily and you can see the price point reflected immediately.
I ordered eyeglasses after having Strabismus surgery and the surgery didn't work so the prescription was no longer valid. I hadn't opened the glasses I ordered and they took them back for a full refund. I just ordered my new pair with an updated prescription and look forward to actually wearing the glasses!
Website is down periodically and slow but the live customer service agents are incredibly helpful
It was a good experience. Everything went smooth with my order, i was happy with my glasses.
Having a lot of my information preloaded into my account is so nice and saves time. The site is so easy to use and gives you estimated costs with or without insurance!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members