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EyeconicReviews 4,112

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

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New York
1 review
0 helpful votes
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Convenient
December 7, 2024

Experience is more improved now than the last time I ordered. Love the virtual try on and ease of using insurance.

Date of experience: December 7, 2024
California
1 review
0 helpful votes
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Never lets me create an account-- i m not a robot is broken-- its been 4 years

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 7, 2024
California
1 review
0 helpful votes
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Try-on feature is good
December 7, 2024
Updated review

Try-on feature is good. Limited options below 200$ to choose from.

Date of experience: December 7, 2024

Virtual tour rocks
December 10, 2023
Previous review

Virtual tour rocks

Date of experience: December 10, 2023
California
1 review
0 helpful votes
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Need to rotate the inventory. Not much to see. I bought just blue light glasses.

Date of experience: December 7, 2024
Florida
1 review
0 helpful votes
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Easy to use and quick service.
December 7, 2024

Never had any issues with products or service. Always get order on time.

Date of experience: December 7, 2024
Arizona
1 review
0 helpful votes
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Easy to use site. Straight forward to link insurance. Competitive price but in general contacts are way over priced. But thats everywhere. Just like the cost of healthcare in this country.

Date of experience: December 7, 2024
Florida
1 review
0 helpful votes
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Alays great service and fast delivery
December 7, 2024

I love ordering from Eyeconic. They take my insurance and make it easy to use it, and order my contacts.

Date of experience: December 7, 2024
Oregon
1 review
0 helpful votes
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Very easy to use.
December 7, 2024

I love that applying insurance is an easy click and verification experience.

Date of experience: December 7, 2024
Hawaii
1 review
0 helpful votes
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I enjoyed the product I ordered before and am using it up until now.

Date of experience: December 6, 2024
Illinois
1 review
0 helpful votes
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Good
December 6, 2024

Great. But expensive shipping charges. Will definitely recommend it to friends.

Date of experience: December 6, 2024
Colorado
1 review
0 helpful votes
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Awesome Site!
December 6, 2024

Bought glasses, still wearing them. I needed new ones so here I am.

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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Easy checkout and use of insurance benefits. Shipping was quick

Date of experience: December 6, 2024
California
1 review
0 helpful votes
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Okay prices and selection
December 6, 2024

The glass took to long past shipping and I was not notified what delay was for

Date of experience: December 6, 2024
New York
1 review
0 helpful votes
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Polarization should be a field
December 6, 2024

There are various different characteristics that should be included in product information including polarization for sunglasses. Additionally, you should be able to filter by the frame dimensions to find glasses that would fit your face.

Date of experience: December 6, 2024
Kentucky
1 review
0 helpful votes
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Quick and Effortless
December 6, 2024

Shipping was fast, confirmation of my prescription was quick, and there wasn't a single issue with the order.

Date of experience: December 6, 2024
Georgia
1 review
0 helpful votes
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Very easy process
December 6, 2024

The website is very user friendly. I will be using this again.

Date of experience: December 27, 2024
Arizona
1 review
0 helpful votes
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Okay process
December 6, 2024

Fine I need to fill out more word but my experience was fine, good,

Date of experience: December 6, 2024
Connecticut
1 review
0 helpful votes
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Excellent phone support
December 6, 2024

I called trying to find out how to transfer Rx from 1800contacts to my account and order contacts for my son. The agent walked me through every step.

Date of experience: December 6, 2024
Mississippi
1 review
0 helpful votes
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They always have what we are looking for and have the desired needs for our specifics. We have specialties that require specific needs and they always provide what we need.

Date of experience: December 6, 2024
Texas
1 review
0 helpful votes
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Great
December 5, 2024

I enjoyed the awesome great service and price and selection options

Date of experience: December 5, 2024