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From the business
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
Eyeconic Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
This summary is generated by AI, based on text from customer reviews
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Easy and smooth experience. Wish it had more latest style sunglasses.
I did not have a copy of my prescription and expiration date, so my order was cancelled.
I have ordered three times and twice my order was canceled. I am trying one more time. If this fails I will take my business elsewhere. I have also talked to customer service which was a positive experience but in the end my orders were never fulfilled. 0 out of 10 satisfaction
The ease of trying sunglasses on and picking styles that work for me is what I love most. I also love that they take my insurance through their online store.
Easy to use and an excellent variety of frames to choose from.
The site is very easy to navigate. Virtual try sometimes freezes but overall great experience.
It was very easy to order the contacts I needed. They were shipped in a great time, too. Glasses were fun to virtually try on and easy to order.
On time with order and accurate with ordered pair of glasses
Easy to get at amazing discount eyewear. Great service and easy online website
It's difficult to find where to configure prescription sunglasses.
Many of the displayed models are not available, making the range of selection very narrow
Received glasses that just didn't fit. The return process was easy.
The quality of the glasses were a bit under my expectations.
Easy to navigate. Customer Service, helpful. Processing time, Timely. Finished product, excellent.
So far as good, I haven't had any issues placing order online with my eye insurance connects to it, hassle free experience.
It would be great if they had more of the newer frames to choose from
You should offer a price match since your prices are higher than a lot of other places.
You should definitely price match. Your contacts are expensive.
I had to choose a different color due to the color in the style I wanted was not available.
Choosing glasses and lens material is very easy. The process is straighforward and you can simply upload your prescription. The only thing is the selection of specific brand frames is very limited. I usually wear Nike glasses and they only carry a handful of models and even then the color selections are still limited for those that they carry. I wish they had better selection especilly because Nike is the preferred brand that offers additional discounts on their frames.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members