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EyeconicReviews 4,105

4.4

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From the business

Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.

When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products


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Eyeconic Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.

This summary is generated by AI, based on text from customer reviews

service
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This company responds to reviews on average within 33 days

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37,412 reviews

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Florida
1 review
0 helpful votes
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Good
December 14, 2024

Good experience in general, and it is faster than other websites

Date of experience: December 14, 2024
New Jersey
1 review
0 helpful votes
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Easy
December 14, 2024

Easy ordering - good prices - lots of options with many brands

Date of experience: December 14, 2024
Virginia
1 review
0 helpful votes
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Excellent!
December 14, 2024

Simple ordering and checkout, plus the ability to see what the glasses looks like on you before buying is a game changer.

Date of experience: December 14, 2024
Illinois
1 review
0 helpful votes
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Awesome and convenient
December 14, 2024

Great tool to order your optical needs whether contacts or glasses

Date of experience: December 14, 2024
South Carolina
1 review
0 helpful votes
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Taxes on the full amount?
December 13, 2024

Kinda busted. That's not cool. I don't pay taxes on the full amount of a surgery.

Date of experience: December 13, 2024
Florida
1 review
0 helpful votes
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Great!
December 13, 2024

Very good service, good quality products at an affordable rate!

Date of experience: December 13, 2024
Nevada
1 review
0 helpful votes
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Cumbersome website & 25% tax?!?!
December 13, 2024

The website is not easy to navigate and there are several small errors that require reloading the page and starting over.

I am not sure how it is legal to collect a 25% sales tax!

I wish I had a different option than this company.

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2024
Georgia
1 review
0 helpful votes
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December 13, 2024

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Date of experience: December 13, 2024
Alabama
1 review
0 helpful votes
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Ok
December 13, 2024

Overall experience hasn't been bad just easy to use the insurance

Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2024
California
1 review
0 helpful votes
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Convenient
December 13, 2024

I appreciated using the "try it on" feature to help make the decision process easy.

Date of experience: December 13, 2024
Virginia
1 review
0 helpful votes
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Good
December 13, 2024

Good website usage after using it once. I it was easy to do and I like it

Date of experience: December 13, 2024
Virginia
1 review
0 helpful votes
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Simple and Stylish
December 13, 2024
Updated review

Easy to navigate the site. Descriptions were detailed. Virtual try on is nice feature. My new glasses arrived quickly and are wonderful!

Date of experience: December 13, 2024

Easy to navigate the site
November 22, 2024
Previous review

Easy to navigate the site. Descriptions were detailed. Virtual try on is nice feature

Date of experience: November 22, 2024
Ohio
1 review
0 helpful votes
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Glad they take my insurace!
December 13, 2024

Pushy sales people at local Vision Center and way over priced.

Date of experience: December 13, 2024
California
1 review
0 helpful votes
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I pick my style and moved on. Made the process easy. Frames pictures could be better. I feel like I didn't get the best view of the glasses.

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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Love the selection of frames and integration with my insurance

Date of experience: December 12, 2024
Washington
1 review
0 helpful votes
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Easy
December 12, 2024

Easy to order and upload prescription. Had trouble remembering the name of the online order sight (eyeconic).

Date of experience: December 12, 2024
Washington
1 review
0 helpful votes
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Fast, Efficient with decent selection
December 12, 2024

Decent process and selection. Efficient and virtual try on is accurate enough.

Would like to see more broad selection of brands and styles.

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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I wish Iconic has more sunglasses
December 12, 2024

I wish Iconic has more sunglasses from more brands such as Oakley

Date of experience: December 12, 2024
Illinois
2 reviews
10 helpful votes
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Convenient and competitive
December 12, 2024

Great selection of products, easy to navigate, and excellent for product knowledge and to find an eye doctor.

Date of experience: December 12, 2024
Washington
1 review
0 helpful votes
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It's very fast and easy
December 12, 2024

It was fast and easy to connect my insurance and know how much I would pay out of pocket.

Date of experience: December 12, 2024