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Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
The company enjoys a generally positive reputation, with many customers praising the ease of the online ordering process, affordability, and effective use of insurance. The virtual try-on feature is particularly appreciated, allowing for a more personalized shopping experience. However, there are notable concerns regarding product accuracy, such as incorrect prescriptions and sizing issues, which have led to frustrations with returns and refunds. Additionally, some customers experience difficulties with the website's navigation and payment process. Overall, while customer satisfaction is high, consistent quality control and improved service efficiency are areas for potential enhancement.
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Easy ordering - good prices - lots of options with many brands
Simple ordering and checkout, plus the ability to see what the glasses looks like on you before buying is a game changer.
Great tool to order your optical needs whether contacts or glasses
Kinda busted. That's not cool. I don't pay taxes on the full amount of a surgery.
The website is not easy to navigate and there are several small errors that require reloading the page and starting over.
I am not sure how it is legal to collect a 25% sales tax!
I wish I had a different option than this company.
Overall experience hasn't been bad just easy to use the insurance
I appreciated using the "try it on" feature to help make the decision process easy.
Easy to navigate the site. Descriptions were detailed. Virtual try on is nice feature. My new glasses arrived quickly and are wonderful!
Easy to navigate the site. Descriptions were detailed. Virtual try on is nice feature
Pushy sales people at local Vision Center and way over priced.
I pick my style and moved on. Made the process easy. Frames pictures could be better. I feel like I didn't get the best view of the glasses.
Love the selection of frames and integration with my insurance
Decent process and selection. Efficient and virtual try on is accurate enough.
Would like to see more broad selection of brands and styles.
I wish Iconic has more sunglasses from more brands such as Oakley
Great selection of products, easy to navigate, and excellent for product knowledge and to find an eye doctor.
It was fast and easy to connect my insurance and know how much I would pay out of pocket.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.
Answer: Fyi, if you have VSP insurance and enter your info on their website it freezes your benefits and you have to call VSP to have it unlocked. Now another pto day to go back and order glasses that it is unlocked.