Eyebuydirect

I've been a customer for many years, i recommend and even order from my account for friends & family

I love this company it has great prices and their customer service and support is very good as well.

Made ordering and receiving my glasses so easy! I came back and bought two more pairs in different colors!

Love Eyebuydirect because their frames and lenses are high quality. I have loved every frame I got here! Thanks!

I have bought from Eyebuydirect many times. I appreciate that I can go back and buy the same pair of readers over and over again, because I use, lose, and abuse them.

Always ordered from Eye Buy Direct for many years now. I wear my glasses too much so they break but I always try new styles here.

I've had two pairs break in less than 3 months of having them. Specifically, the wired ones. The lens pops out or the screw falls off.

Had to pay multiple shipping very frustrating when you just want to buy more than one of the same pair of glasses for young glass wearer

Eyebuydirect offers a great selection of frame styles. The try on feature is excellent!
My only quibble is the shipment time, I wish it was faster.

Every time I need new glasses I check Eye buy direct first. They have cute styles and affordable prices. What's not to love?!

Every purchase brings me comfort, I know what I'm getting. The ease of picking a frame and trying them on is something that keeps me coming back!

I've ordered multiple pairs and they always exceed my expectations. They are always durable when it comes to their product. They are always great when it comes to communication and delivery

My prescription sunglasses were exactly what u was hoping for and they were delivered quickly (approximately 1 week).

The experience with Eye Buy Direct was exceptional. No issue with ordering, fast delivery and great quality glasses.

I had ordered 2 pair of reader glasses in 2019. I ordered one lens with 1.25 power and the other clear. The order then went fine. By 2025, I had broken both pair and wanted to do a reorder. The previous frames were discontinued so I selected some others. The problem came with applying the old prescription to the new pair. The process is not very clear at all. I had to call your customer service to get help. The woman helped me but it shouldn't have been necessary.

I think your site needs to de-emphasize the frames and make the build process simpler. The way you have your site now, you are constantly changing pages and you lose track of where you are.

I suggest that you change the SEQUENCE and layout for ordering on your site:
1) The user creates/saves multiple prescription profile(s) for future use.
2) The user applies the prescription(s) to frame(s)
3) The users selects options for the prescription/frame combo he has assembled.

Importantly, the 3 columns of choices would be on the screen at the same time, left to right: prescriptions, frames, addl. Options so you can see all the ordered glasses(s) all at once as you're building your order.
Of course the subtotals and total price would be tallied on the page as you go along.

Lastly, repeating a previous order at a later date (assuming the frames are still being sold) should be VERY easy. It would show: my purchase history, a button that reads "Reorder" then straight to checkout.