business logo of Eyebuydirect

Eyebuydirect

Overview

Eyebuydirect has a rating of 4.6 stars from 11,895 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyebuydirect most frequently mention customer service, new glasses and great quality. Eyebuydirect ranks 1st among Eyeglasses sites.

service
1,421
value
5,222
shipping
5,222
returns
130
quality
5,330
This company does not typically respond to reviews

Instant Feedback

241,653 reviews
+245
How would you rate Eyebuydirect?
grey star
grey star
grey star
grey star
grey star
Illinois
1 review
0 helpful votes
Follow Jill T.
Unfollow Jill T.
Send Message
Share Review
Report Review

Coupons challenging
February 21, 2025

Several coupons sent me but no description with coupon until they dont work at checkout. Took way too long online to sort correct coupon finally

Date of experience: February 11, 2025
Washington
1 review
0 helpful votes
Follow Gary W.
Unfollow Gary W.
Send Message
Share Review
Report Review

VeryGood. Weak frames?
March 19, 2025

Great glasses my first purchase. But it only lates about little under a year until it randomly snapped. Good price either way.

Date of experience: March 9, 2025
Arkansas
1 review
0 helpful votes
Follow Elise X.
Unfollow Elise X.
Send Message
Share Review
Report Review

Easy peasy
March 6, 2025

I love the simplicity of ordering with eyebuydirect. I order all my families glasses here and have always had a great experience.

Date of experience: February 24, 2025
Tennessee
1 review
0 helpful votes
Follow Brooke D.
Unfollow Brooke D.
Send Message
Share Review
Report Review

Will continue to buy again and again
April 3, 2025

Customer service is wonderful. I made a mistake but there were no question asked and I could return for the correct prescription

Date of experience: March 24, 2025
Ohio
1 review
0 helpful votes
Follow Jodie U.
Unfollow Jodie U.
Send Message
Share Review
Report Review

Great Selection
May 5, 2025

Always a great selection and if for some reason the glasses don't fit just right returns are accepted and no judgement had.

Date of experience: April 25, 2025
Virginia
1 review
0 helpful votes
Follow Patricia X.
Unfollow Patricia X.
Send Message
Share Review
Report Review

Great service and product!
April 16, 2025

Glasses are inexpensive and work great. My mother broke hers the day after she got them and they shipped a replacement pair.

Date of experience: April 6, 2025
Massachusetts
1 review
0 helpful votes
Follow MICHAEL T.
Unfollow MICHAEL T.
Send Message
Share Review
Report Review

N/a
April 17, 2025

Service has always been standard and straight forward. No complaints here other than that I am impatient and want the glasses tomorrow.

Date of experience: April 7, 2025
North Carolina
1 review
0 helpful votes
Follow Abder-rhman R.
Unfollow Abder-rhman R.
Send Message
Share Review
Report Review

Great quality and value
March 2, 2025

I've gotten quite a few glasses from eyebuy direct, which tend to be fairly durable. The broad selection of styles makes this one of the top places I visit when looking for a new pair. I usually end up with a few.

Date of experience: February 20, 2025
New York
1 review
0 helpful votes
Follow Cassity D.
Unfollow Cassity D.
Send Message
Share Review
Report Review

Used them for 10+ years
April 4, 2025

Literally the most reliable place for glasses I can actually see through. Pairs last a long time with constant use. Will continue recommending to everyone and using myself.

Date of experience: March 25, 2025
Texas
1 review
0 helpful votes
Follow Rodolfo B.
Unfollow Rodolfo B.
Send Message
Share Review
Report Review

Very good
March 2, 2025

Was better regarding the tint options, makes no sense to pay +50 for just a tint in my single vision lens

Date of experience: February 20, 2025
Rhode Island
1 review
0 helpful votes
Follow lawrence K.
Unfollow lawrence K.
Send Message
Share Review
Report Review

Took care of problem quickly
February 25, 2025

Glasses made reading bleary. They quickly suggested returning the glasses and sending a new pair plus giving me an additional discount.

Date of experience: February 15, 2025
Illinois
2 reviews
0 helpful votes
Follow Elizabeth W.
Unfollow Elizabeth W.
Send Message
Share Review
Report Review

Love them!
March 9, 2025

I have bought my quill ivory glasses from eye buy direct a few times already! The always get a ton of compliments on them! And such a great price!

Date of experience: February 27, 2025
Illinois
1 review
0 helpful votes
Follow Jess E.
Unfollow Jess E.
Send Message
Share Review
Report Review

Just right!
March 12, 2025

The glasses arrived quickly and were just as described. I love each pair that I have. I was able to get 2 pairs for less than a normal order.

Date of experience: March 26, 2025
Minnesota
1 review
0 helpful votes
Follow Amanda Y.
Unfollow Amanda Y.
Send Message
Share Review
Report Review

Excellent quality products that last
April 28, 2025

In style frames always available, glasses come well made and last just like the designer brands at your eye doctor for a fraction of the cost.

Date of experience: April 19, 2025
Texas
1 review
0 helpful votes
Follow Ann R.
Unfollow Ann R.
Send Message
Share Review
Report Review

Waiting Without Communication
February 28, 2025

Not only was there no communication for about a week after ordering during ordering certain coatings and options were shown as "Not available for your prescription". No reason was given nor were changes offered.

Date of experience: March 11, 2025
Oregon
1 review
0 helpful votes
Follow Abigail K.
Unfollow Abigail K.
Send Message
Share Review
Report Review

Quality
March 11, 2025

I have always had good experiences with these lenses, and the cutest styles I can find in this price range.

Date of experience: March 1, 2025
Georgia
1 review
0 helpful votes
Follow Josephine O.
Unfollow Josephine O.
Send Message
Share Review
Report Review

Slayyy
April 10, 2025

The loading feature everytime I click to see more it glitches out but other than that I love this place

Date of experience: March 31, 2025
New York
1 review
0 helpful votes
Follow PAMELA D.
Unfollow PAMELA D.
Send Message
Share Review
Report Review

Fast and efficient
April 13, 2025

My eyeglasses order came in early and I am quite happy with new glasses. They are nice quality and attractive..

Date of experience: April 3, 2025
California
1 review
0 helpful votes
Follow Gladys I.
Unfollow Gladys I.
Send Message
Share Review
Report Review

Great
April 19, 2025

Love how inexpensive it can be when shopping on eye buy direct. Have recommended it to my family and friends

Date of experience: April 9, 2025
Washington
1 review
0 helpful votes
Follow Jennifer O.
Unfollow Jennifer O.
Send Message
Share Review
Report Review

Affordable
April 15, 2025

I like buying from here because it is affordable and doesn't financially sting as much when I break my glasses.

Date of experience: April 5, 2025