On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I really appreciate the affordability and speediness of buying glasses through EyeBuyDirect my husband uses them now too.
Both products are outstanding very good material used doesn't bend or break easily would highly recommend price is definitely worth it and the deals are amazing
I order two pear for my son they r very affordable and descent quality for the price
Great service - easy to use and super fast delivery.
Low cost frames combined with thin lenses make for nice addition to my eyeglass stable
I am working out the kinks in my prescription and ordering online - I just sent an order that I had set up earlier, but could not validate the prescription.
Shipped on time and customer service is excellent!
Quick delivery, and quality of my new glasses seem to be really good.
Easy process to buy glasses online. Many options to choose from that get shipped right to your door.
Both glasses came out great and I received quickly
I collect eyeglasses like some women collect shoes. Everyone's always asking me how I afford it and I refer them to eyebuydirect.com every time! It's the only place I bought glasses for years!
I'm so happy with these glasses, especially for what i paid ($90 for three pairs of prescription glasses). I used photos folks used in their reviews to determine which ones i thought would look good on me and it worked like a charm! I will definitely shop here again.
I lot the large size and was afraid it would be too big but it's perfect on me. I love the oversized fit. Very lightweight and comfy. Came within a week and now I can be on my computer longer without straining my eyes as much :)
I got to pairs of glasses and won't the coupons/ sale that they have it wasn't bad. It's still cheaper than purchasing in store
Overall, amazing. However paying for such slow shipping is a little annoying in the online world where so much shipping is free, or cheaper. Also, they get you with the lenses. Good lenses quickly become over priced, or rather, to hard to get cheap.
However, the frames are exceptional quality for the price, customer service, returns, again amazing. I am impressed with how customizable, yet controllable they make it. It is a fun and good experience, like it should be.
Why did I wait so long to get computer glasses? My 32" gaming monitor sits at a distance of 37.5 inches. Too close for my glasses and too far for readers. These are perfect and the ordering process was Easy Peasy!
Fast, easy, loved the "try on" option for most glasses.
Like Bluey's Nana I'm always looking for my glasses…"Hang on I'll just get my glasses. " LOL
Price makes buying an extra par a financially responsible decision.
Although I was hesitant to use the help assist, it was so much more convenient. Really saved time and (more importantly). FRUSTRATION! BTW. I'm a happily repeating customer.
It was difficult to keep my frame measurements in the site while i looked at different frame styles. You need to be able to save and apply them.
Also, it is hard to know what size is best for you.
It was difficult to keep my frame measurements in the site while i looked at different frame styles. You need to be able to save and apply them.
Eyebuydirect is wonderful. Amazing customer support experience.
Great, speedy delivery, awesome prices. Will never buy eyeglasses anywhere else!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members