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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very easy and many choices! Fast shipping and good quality!
...Good Great... Splendid, satisfied... Favorite...
Easy to filter to find what you're looking for, cool "try-on" feature, big selection, promo codes!
Amazing good quality. Fits well. Everything was right thank you
Great selection of styles, great pricing, great sales, and quick delivery. The only issue is that orders are ONLY done online (but they do have very competent phone help) and I was placing an order for two pairs of glasses with different scripts and the ordering process for this was a bit clunky. Once glasses were received, it turns out they are the most comfortable fitting pair of glasses I've ever had.
Everything was so easy and also very affordable. I have ordered from eye buy direct before and it has always been a great experience. Super smooth and self explanatory.
My prescription is the same as the previous, but the left eye is not correct.
Good products, good shipping time, convenient and great price
The prescription worked great, but the lenses were so large they look like safety googles.
Excellent, really good experience with these store, perfect glasses for work
Best glasses I've had in years! I have been wearing glasses for seventy years! I feel that I'm an expert on shopping for glasses for myself! They were the perfect size for me and fit perfectly!
Just trying to get segment line on my bifocal lower,like 14 mm,put it on the information on prescription,order cheapest things could find,do not plan on sending them back,but if segment line is 14 mm,I will order more.
FOLLOW UP 3/03 2023 got the remake of glasses today,110% HAPPY-BIFOCAL LINE EXCELLENT
NOW IF I COULD THIS DONE THE FIRST TIME,INSTEAD OF ORDERING WHERE EBD SAID THIS
HOW WE SET THE BIFOCAL LINE,THEN YOU CAN ORDER THE REMAKE WHERE YOU WANT THEM,the people I talked to said I would have to due the same process and ask for the remake
EBD can check the emai between myself and customer service.If I order again I will abide my there rule
My thoughts if they use computers my bifocal request be there,I know if the lens height will vary,I know exactley what height I need with all my glass height,been wearing glasses for 50 years.If every get get
Over the trouble getting the right height of bifocal height,I will give EBD 10 stars.I am sure I will get over it
Thanks EBD
Just trying to get segment line on my bifocal lower,like 14 mm,put it on the information on prescription,order cheapest things could find,do not plan on sending them back,but if segment line is 14 mm,I will order more
Easy to follow ordering procedure. 14 day return policy takes the risk out of purchase.
Enjoy my product and price - ease of going on line and putting in my prescription
It was good n' cheap. Took a while to receive but worth it.
I will be honest and say these are not my most favorite glasses. They are comfortable and light. Not exactly like I pictured them but I guess that is the risk when purchasing glasses before trying them on. The virtual try on wasnt helpful. Easier to keep them than to return them and go through the process again. Like the color though
Love these glasses they are so cute and I get so many compliments
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members