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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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High-quality prescription eyewear at affordable prices! I love the online app for "trying on". I've ordered several pairs of glasses through this app for myself and my husband, and we are very happy! Now I can have a "wardrobe" of fashionable eyewear. We ordered premium transition and progressive lenses- and they came out great! It eliminates the need for separate sunglasses or reading glasses, for most purposes.
When I discovered this app I needed a new look from the glasses that were at the clinic. Also more affordable while still being great quality. The prescription portion is explained well and shows examples as well so you can type in your prescription. On different note, I will say the customer service needs to stay true about that 48 hour call window because it's been over a week since I've heard from someone. Eyebuydirect is still a great website to find glasses and customize them to your liking.
Returning customer - same Good experience each time I've ordered.
From updating my prescription through delivery every step was easy to navigate and the result was, as always, perfect
Online view was misleading, ended leaving for my trip without my glasses only to find out two days later that glasses were delivered the evening before my departure.
They are easy to get your glasses. Pick them out and you have them
Great took a while to figure out how to order but overall great experience
It was easy to order and the price for progressive lenses cant be beat.
My prescription Is not accurate and they differ from each pair I ordered.
Easy to figure out frame size, easy to order, good selection, good price
I have always loved every pair of glasses I have gotten from this company and LOVE not having to empty my bank account just to be able to see clearly.
My son asked me to buy glasses from here. I was very skeptical as I never heard of EyeBuyDirect before. Shipped fast, super affordable, saved me over a hundred bucks! Packaged nice! I will definitely buy from gere again!
Very happy with the quality of the lens and the frame.
Fair price in regards to quality. Online system very easy to follow.
I have used EBD for at least 8 years and have never been disappointed. I like everything, price, selection and quality.
Great offers and customer service, I was helped right away. Had a great experience buying glasses so far.
Great! All kinds of different designs and price points!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members