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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I have over 12 pairs of glasses all made perfect. The selection is fabulous. The glasses always come with in 7 days. All the transitions and sunglasses have been perfect. It's my opinion that this is the best place to buy glasses.
Great prices, great selection, great customer service! I have ordered from EyeBuyDirect multiple times and they always come through. Love the styles. Shipping is so efficient - I usually receive the glasses within 7-9 days.
I love that it is so affordable and you don't have to deal with a person
Pretty straight forward website. Easy to figure out and always have great inventory!
Had a offer reduced my glasses to 60 something didn't realize I was entering my expired debit card info. Went to use new card, offer went away cannot use, used focus20 instead, not as good offer
I've bought a couple glasses from this website and they are great and inexpensive but the leg ALWAYS fall off. 2 times I was just typing on my computer and they just fell off my face cause the leg come unattached.
Site's pretty easy to use, good selection, most of all they're cheap. I like the idea of the virtual try-on, but it's not that realistic. You must make up your low margins in volume--I've never had more than one pair of glasses at a time in my life, but now I have five--partially because my eyes are old, but also because you make it easy and cheap.
Easy as pie. Picked what we liked, used promos, saved money and waited for our glasses which didn't take long to get here. Easy to filter to find exactly what you are looking for. I appreciate you guys so much, I am a loyal customer. Keep up the great work just making a part of life so easy. I'm thankful.
My prescription and glasses have always been spot on. Best savings and best quality products.
I've been getting glasses for me and my daughter for years. The fact that you can try them on online is extremely helpful. Also helpful that they have sizes. The glasses are great quality and much more affordable than the doctor's offices. Doctor wanted me to try a new dual prescription and I didn't like it. Eye buy was so quick and helpful, allowing me to return. I would absolutely recommend them to anyone and will continue shopping with them for the years to come!
The lens prices used to be much more affordable. The prices are not as good now.
I have been ordering glasses from eyebuydirect for many years and they have never disappointed in glasses or service.
I've had to order a replacement for a broken pair and I wanted to change an order after placing it, and the chat agents were super helpful both times. Easy ordering and I got good solid glasses that are a great value.
Always great quality, fantastic customer service. This is probably my 10th pair from here and I recommend them to everyone!
I received bent frames, they took care of it but had to pay another $20 to two day them. The other frames are completely useless but let me keep them so that was a plus
Glasses came quickly, the frame quality was not as expected but for the price they are good.
Always easy and affordable, thank you for everything, I will get glasses from you again.
I'm satisfied whit my glasses and the time to receive was amazing every time I ordered is better the courtesy
Before when I buying glasses are they moch cheaper than now and was more affordable and resistance on the products
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members