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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Live chat was down. BOGO was only on the frames, so not really the deal I expected. It asked me to log in after my cart was filled to speed up the process and it cleared my cart so I had to start over. Checkout process would not allow me to add a credit card so had to use paypal. Pop up ad said free shipping but it added it at the end, so frustrated at that point I just paid for the snail shipping. Worried that if I went to look for that information it would clear my cart again.
I've ordered from here before and the glasses are good. I enjoy getting my glasses from here and looking at all the nice frames
I was able to take my prescription from my optometrist and get two eye glasses for half the price it would've been in the office. And on top of that they had a BOGO sale going on too!
I love using Eye Buy Direct. I normally only buy glasses every 2-3 years since I primarily buy contacts & my insurance will only cover frames or contacts. Now I have 3 pairs of glasses with up to date prescription & I've still only spent about 1/4 of what I paid for my last frames with my eye doctor! Cheap, cute frames & easy to use.
Definitely recommend.
They have a very large variety at great prices. Just dont expect your "free" second pair to have the lenses included on the BOGO sale.
It was good but hard to find cheap lenses. I have just ordered so we will have to see what the glasses are like. However I have seen/heard they are very good from someone who ordered from this site.
Overall loved the ease of access but was hard to use on phone. Coupons also didn't always work? Make mobile website easier to understand
Loving eye buy! So much to choose from to suit any style! I've saved so much money by using eyebuydirect.com, and while the pricing is "cheap" the quality isnt!
I liked the website but would have preferred more options on lenses. I'll wait to see how the glasses are when I receive them
Buying glasses at the doctor's office is always crazy expensive. I've ordered a few pairs from here and I've liked every pair. :) The BOGO code is for a second pair of frames, you still pay for the lenses but it does reduce the price.
I ordered a pair of glasses, they arrived seven days later. I could see! It was great!
Ordering glasses online has saved me over $500! Thanks eyebuydirect.com!
There were a lot of choices and is cheaper than most place. I would recommend it to anybody that would like to get prescription glasses but your insurance does not cover it.
I purchased two new $400 pairs of glasses from my eye doctor. Neither pair fit correctly and fall off my face.
I decided to try Eyebuydirect and am happy to say the glasses fit so well, that I just bought another pair! Cheaper and better... I am a happy camper. Thank you!
How cool is it to be able to try on glasses prior to purchasing online? Love it! The only thing that can be slightly annoying is placing the markers in the center of each eye. The feature doesn't work super well all the time, but for the most part, it's great.
I have already ordered from here before. Love this site! They are quick at making and sending the glasses ASAP
This company has been able to give its customers value and choice without sacrificing style. They are always ready to exchange and even give discounts. Thank you so much.
I loved being able to "try on" each pair and have the comparison pictures together to help me decide which pair of glasses I wanted to buy.
Excellent product, service and pricing! They even gave me a replacement pair when I hopelessly scratched them at no extra charge!
I have been very impressed on how easy it is to order your glasses on line - whenever I had a question and emailed it, I was responded to in less than 24 hours, impressive - some places face to face you cannot get that kind of response. Thank you!
It was a good experience, and will come back again. The on line chat help was very helpful. Thank you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members