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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I needed glasses just for use with technology and was able to find some super cute, super reasonable ones on this site! I was also able to order my son some prescription glasses for an amazing price! This one is definitely my go-to for any eyewear!
It was a simple and easy process to order a fine eyeglasses with EyeBuy Direct. Along with the fact that Amazon is connected with the final purchase made it a breeze. I'm hoping that my glasses are delivered and the final product is what I ordered.
Good information available; easy to use website; saved prescription for more than a year; good selection of frames and additional costs (type of lenses, etc) seem reasonably priced. This is my 2nd pair of glasses from you. First pair are very nice and fit well.
I love everything about this place. As long as you know your prescription and size, the world is yours. The eyeglasses arrive promptly and as beautiful as they are in the pictures on the site. I've bought so many pairs of glasses here that I've lost count. It's the only place I've shopped for glasses for at least 4 years now.
My husband is slightly irresponsibly with his belongings. I ordered him a pair in June and he loved them. He just broke them today (stepped on them). Was able to get him a new pair in a couple of minutes for $11. Only takes like a week to get them so I'm very pleased with this company.
Could be more helpful to suggest lense size needed for proper glasses to size of face, had difficulty choosing right frames because progressive lens needs to be a larger size, or you won't have enough vision in distance, or one of the other sight choices.
I played the "Spin the Wheel" game and proceeded to review frames and then purchase glasses. The site literally did not work after ten attempts. I thought it was due to the discounts being provided through the Wheel game. I try different ways to get my order to go through but I kept getting a "try again" message. Tonight, I randomly logged on and tried to submit my order and it FINALLY went through. I'm excited about the frames so I hope that it will alleviate my frustration and the delay caused.
The glasses I have purchased have been great and affordable! I have received many compliments while wearing them.
Incredible value... I love their glasses! I am so happy with all my purchases! My mother recently spent $500.00 on one pair of glasses locally that she hates, I purchased 5 pairs - 2 sunglasses, 1 progressive lens and 2 distance pairs for $104.00 and free shipping! Big difference! AND I LOVE ALL OF MINE!
I recently purchased 2 pair of glasses in June 2018, and now it is September 1st and both of the glasses had a temple crack off. I have tried to get in contact with the customer service through the website but have had little success. So I am now buying another pair in hopes that the old ones will be refunded. Neither pair was mishandled, I simple started to open them to put them on and the temple cracked right off of the one pair and the other pair had the temple crack along the edge of the lens so that I have to tape them and because they are bifocal lenses it is difficult to see out of them because they no longer sit properly on my face which makes every thing fuzzy.
I was so excited to discover EyeBuyDirect, an inexpensive option to the outrageous cost of buying glasses traditionally. I got my first pair of glasses a year ago and they are great quality. I haven't had any issues with them and I love that there are so many styles to choose from. I just purchased my second pair, which are sunglasses and I can't wait to receive them. The great thing about EyeBuyDirect is that you turn any frame into sunglasses, and you are not limited to only the sunglasses frames. I recommend this company to any friend looking to buy glasses and they never disappoint!
I really liked that you can upload a picture and see how you look in the glasses. The prices are very reasonable and they have a variety of selections. Wish they had more designer frames, but overall site has a good selection.
I've been ordering glasses from here for a couple years now. And every time, I am never disappointed with what I receive! The glasses are great quality, customer service is great, delivery time is great. I honestly could not say a bad word about them! If I could change anything it would be that they will start shipping to the UK since I'll be living there soon and would love to continue purchasing with eye buy direct!
This is my third pair of glasses I've ordered from EyeBuyDirect. Great quality for the money! I always get compliments on my glasses too and gladly send people to the website.
Great selection of glasses! Didn't give 5 stars because the website could be more user friendly. This is in specific to the "compare" frames button. I was not able to pick the glasses from my list of favorites and had to switch between tabs on my browser instead to compare.
I feel that this site is extremely user-friendly and offers so many options for people who wear glasses. The fact that one pays so little for each pair makes it worth it to try new styles that I wouldn't normally be able to afford.
Easy purchase less than time than expected. Can't wait to see my new set! Not sure what to expect... will keep you posted on overall experience!
This is my third time ordering glasses from eyebuydirect and I will always use them! I've even referred several friends and family members because I love them so much!
Fingers crossed I love my glasses! They're supposed to be coming in any time soon...! Thanks a lot for the help...!
I have bought at least 5 pair of glasses from this site, and have been pleased with each and every pair. Fast shipping, great prices and so many different types of frames to choose from.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo