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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I like the easy way I can choose my frames, add my script and choose my protection for the eyes. Thank you
Very important to read all the info on sizing. Read the numbers from inside the arm of your favorite pair of glasses, learn from their website what they mean, and order your glasses according to those numbers. I had to pay $50 for my PD numbers from an optician, but overall it was worth it to get my prescription right. I order at least 3 pairs of glasses a year from this site. The sales are great in terms of pricing. The quality of the glasses is good as long as you aren't a slave to designer frames.
I still have my last two pairs and super happy with them but needed a couple more for travel so I just reordered my favorite design. It's quick to order at the right price and super convenient. It takes time to find the right pair but the website provides you with so many options and ways to find the perfect fit. Once you find the right one, you can have several pairs at the ready. It so easy...
$#*!ty service $#*!ty frames not satisfied shaking my gosh darn head they wouldn't accept my forms of payment even though theyre both in good standing
I needed a second pare of glasses in witch the insurance would not cover. I herd from others that you could get some reasonable priced glass online. So I looked it up and fond this sight eye buy direct and gave it a try. I found the prices much more affordable. I put my order in and soon I will have a second pare of glasses. Hopefully they work out well.
Thanks Jack
I love the glasses, they fit perfect and the cost is so much cheaper than from the stores. I just ordered my third pair.
I have used EyeBuy Direct before and been completely pleased so when it was time for new glasses I was happy to see they still provided the same excellent choices of glasses and very easy system for ordering just what I wanted. The choices of glasses was fantastic and I liked it so much I ordered sunglasses to go along with my new prescription regular glasses.
Impressive website with lots of great tools to find the right fit, style, price, and features. Take the time to post a photo that meets the requirements (facing camera, no tilt, level head, etc.) It seems to be very effective in demonstrating size and style. Of course, I won't know for sure until the glasses arrive. I bought two pairs using a 50% off coupon for the second pair. That way, I felt it was okay to experiment with stylish variations and color. I sure hope they turn out to be good for vision.
Inexpensive fashionable glasses! This is my second time buying from Eyebuy Direct and wow! The savings pile up! I paid less for both a pair of prescription glasses & prescription sunglasses than I would have paid JUST for the lenses at my Doctor's office! And the Eyebuy customer service helped me by answering all my questions! I can't wait to get my new glasses & sunglasses!
Went through process n had help by email later and then help n telephone when online n it worked out well. Much cheaper than the $316 at cheapest to $416 at most with my insurance.
I buy my glasses from eye buy direct. Have gotten many pair now always a good prescription. Only complaint I have is small selection of titanium glass frames and dont see spring loaded temples. Am very active and hit my glasses. Already broke one pair like that.
Like the glasses the help desk was wonderful. A very large selection of frames. The first time that I ordered, they even called me to verify the prescription. They are very helpful and you can call almost any time of dayl
Easy to select, and since this is the first time, I'm uncertain about fit, function and form. Time will tell.
I have bought several pairs of sunglasses from EBD and have liked them all. I appreciate the great prices because is lets me buy several pairs so I can change them up often. I also appreciate the ability to "Try on" the styles.
Amazing! I'm excited to get my new tinted glasses! If you need glasses, this is the best place to go.
I have purchased many pairs of glasses. The process is easy and I have never been disappointed in the results. My first pair is 9 months old, not name brand and fits same as the day they arrived.
I've been a customer since 2012. The price point is excellent, and I have never had a negative issue with any of my glasses. I've been very happy with this site.
I will continue to order all of my glasses from Eye Buy Direct! I cannot wait to order again! I am telling all my family and friends about it!
This is a great place to get glasses. I've ordered about 8 frames over the years and they last a long time. The very first pair I got just recently broke- many bumps and drops later- because I dropped a book from a shelf and hit myself in the face. One pair fell from a second floor balcony and landed in a bush. Not a scratch. I haven't even bought the higher end merchandise, I get the cheap $9-25 frames and the basic lenses. I will always come back to this site for glasses.
I have always been nervous about ordering glasses online because I couldn't tell about the quality. But the glasses on this site are high quality and amazingly affordable. Plus the variety of trendy glasses on this site is is incredible!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Juan,
We certainly do apologize for the trouble and frustration that you experienced with EyeBuyDirect.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com.
Thank you and have a great day!