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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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They're affordable glasses that look good. I'm always happy with them. The site makes it easy to find a good fit
I used other online glasses websites until I found EyeBuyDirect. Ever since I have to get prescription glasses I ask my doctor to hand me a copy of my prescription to order them online. I always find the website with a clean and fresh feel and design and they have these options of fashion and budget friendly options. Can't wait for my next prescription.
I've been suffering from headaches that progress to days long migraines for weeks now due to my glasses being too weak of a prescriptions. I struggled to find glasses that were in my price range due to a tight budget. Then I stumbled across EyeBuyDirect, and found incredibly cute glasses for only $23.80! I couldn't be more thankful!
I have always put off getting glasses, mainly because of how expsneive the frames were. I finally got the courage to study online and BOOM! The total cost of both my pairs online is how much one of the CHEAPEST FRAMES IN THE STORE would have cost.
Was looking through the sunglasses available and saw the Brighton style sunglasses. Was pleasantly surprised that the customization options were so easy to apply. Will wait for the sunglasses to arrive before I can make a final judgement on the product. The site is set up rather nicely. It's good to see a website that is organized and designed properly.
I have been buying here for years now... After paying hundreds for glasses at the local doctors offices... This Is Great on My Wallet! Also had one prescription that wasn't just right and they replaced them NO Charge! Woot! I've Broken an Ear Piece and was able to buy just the replacement frames too... Their Chat Support Showed Me How!
Love Charity... Buy 1 Give 1, Provides 1 Pair for Every Pair to the Needy in the Country of Your Choice! I Just Love That!
1. Replaced my glasses after they broke no charge and no questions! Excellent service!
2. Replaced my glasses again at no charge after I had cataract surgery. This is the best company, I have ever done business with. I am also a business owner and when someone is that kind to customers, you cannot help but love them and it has encouraged me to be more understanding of my customers needs and extend good faith gestures to my customer base.
If you try to get progressive lenses on any other discount site, your total automatically goes up ATLEAST 150. Here, it's less than half that and their quality is much better.
I love that I can try them on virtually and view how large the frames are prior to purchasing. I will definitely recommend the site to other people who need to save money on glasses.
Returning customer! Love the variety, and prices are excellent... typically buy several pairs per order. Returns easy & free too!
EyebuyDirect has great glasses for the whole family for a very low price. I would definitely recommend to friends.
I'm good at losing or breaking my glasses and don't have much time to sit in a dr. office to get a new pair. This is the perfect site for me.
Just ordered my fist pair from this site. Have to wait and see if the time frame is accurate.
I hate the way a site says you can get glasses for 7 dollars, but that is really just the frame.
I think it would be nice to have an average price for all glasses. Since my 7 dollar glasses cost me $120. That is how all the sites work, just wish they were better at real pricing up front.
Happy with the streamline experience. The selection is wonderful. I've been looking for frames like this for quite a while.
I left a general review of the glasses on the site after I bought them. The dimension were nearly identical to another pair I bought. One fit great the others were so tight they gave me a headache. I reviewed as 'not true to size'. A few weeks later I received an email from them advising about a 12 month warranty i qualified for since they were too small. They asked for my replacement preference. I just replied so I haven't seen the end result, but am still fairly impressed they read through customer reviews and actually responded to individuals.
Don't be scared. Call for help if needed. This is easy. I have a difficult prescription but was completely satisfied with previous pair. Just be sure to be aware of face size and enter good information.
Quality glasses, amazing prices, and excellent customer service i love this place i need more characters so here i am still typing
Easiest site to order prescription glasses. Great frame choices and fantastic price points. Quality products!
I orderd my glasses on Friday and had them before the 3-5 business days were up. I was so impressed that I'm ordering another pair.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Veronica,
We do apologize for the issue your experienced before on the size of the frame.
We value your comment and we assure you that we constantly improve our services to provide satisfaction to our customers; our family.
We are more than happy to assist you. You can always call us at 1-855-393-2891(US) or 1-800-734-918 (for Australia) during business hours are 9:00 AM - 12:00 AM, Monday through Friday, EST or simply send us an email at eyecare@eyebuydirect.com.
Thank you and have a great day!