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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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We ordered two glasses my husband's glasses are amazing, but mine has a little different color that I was expecting. Anyways both fits great we love it.
Site was easy to use and the price is great! Received transition lens and new frames for under $150. Same option at my doctor was over $900.00! Frames fit well and correction on lens is perfect! Plan on ordering another pair just to use for work. Very pleased you can't go wrong with these!
Site was easy to use and the price is great!
The only thing I didn't like was I didn't get an email when it shipped out. So I had to go to my order confirmation email, copy the order number, go to EyeBuyDirect's site, find my order via order number, and copy the tracking number for shipping info. Otherwise, I'm very happy with my order of blue light glasses.
Is what I bought here! They are better quality than I expected... not sure they fit quite right, but we'll see. Really wish EBD offered multiple frame try on before lenses were cut and fit.
Deberían de tener más opciones para las medidas de los lentes, ya que yo tenía que solicitar unas medidas y la opción que tienen no me dejo colocarlo ya que no tienen dicha medidas, yo quería mis lentes del lado izquierdo 175 y el lado derecho 185 pero como no tienen dicha medida tuve que tomarlo las dos medidas iguales 175, por favor de agregar más opciones.
Buen servicio de envió.
Miy buen servicio y muy buena calidad gracias
Found my forever go to eye glass provider! Great, selections and even better prices!
I ordered my glasses hoping someone could get the prescription right so far I think they are OK LOL need a little more time it is an adjustment but very happy!
Easy to order and receive my order! Love them I will continue to buy more for sure.
Easy to order and receive my order! Love them I will continue to buy more for sure.
Saw an ad for their BOGO deal and when I saw how low their prices already were, I was shocked. Ordered a new pair of glasses and a pair of prescription sunglasses and all of my expectations have been exceeded! Definitely will be shopping here more in the future!
I love the glasses I received. I only wish I would have received notification when they had shipped, etc. Otherwise I was very happy with my experience and the product.
Very good quality -prescription is correct - reasonable delivery time
Very good quality -prescription is correct - reasonable delivery time
I submitted a return for one pair I received. It still has not been approved. The return policy says I can return them without question. That clearly is t the case. Doubt I'll buy again
Received them in less than 2 weeks. Glasses look great and fit perfectly! I'm very pleased with this product
This is my third time buying from Eye Buy Direct. I love their frames and the deals are amazing. I save a ton and the site is very user friendly.
Been using EyeBuyDirect for a few years now. Website makes it easy and they have wide variety of products to choose from.
Nice and easy. Had to create a new account because my welcome promo errored out and nobody from care would respond but the rest was easy
Nice and easy. Had to create a new account because my welcome promo errored out and nobody from care would respond but the rest was easy
For $103 shipped I got two transitioning lens pairs of glasses. No expensive trip to the eye doctor. No $300 per pair.
I took me forever to decide, but it was easy to pick up where I left off every time! I finally decided! They just got here and I am so happy with them! I have get the thinner lenses due to my perscription and they look great without killing my wallet. Thank you so much!
I took me forever to decide, but it was easy to pick up where I left off every time! I finally decided! Can't wait to get them :)
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.
Answer: I received two pairs very quickly but was very disappointed when i put them on only to find out the prescription was completely wrong. There are no refund or exchange directions in your website or with the packaging, so I did not know the number to call. Please get in touch with me asap about exchanging the glasses for ones with the correct lenses. Thank you very much. My name is Ellen Mazzeo Larkfield road East norport, ny Phone: 917-763-0092 I the glasses came without any paperwork and I do not have the order number that was originally used on both pairs. I bought them within this past month or so. (This is after returning a pair that I sent back for the same problem(. Please call me or email me so I can figure out how to correct this error. Or please send me your customer service phone number that I can talk to someone live. Thank you. Emazzeo