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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great online source to get new glasses quickly and for a good price. I like to swap my styles out so this is a good place to get options from.
The site was easy to use but the listed prices are deceiving. Unless you are only ordering frames and no prescription lenses, the prices listed are not accurate.
The prescription is way off and I will need to return the glasses for a refund.
Its easy to select and order, sales give great deals especially if ordering for several family members
Delivery was over 7 days including the weekend, if the weekend was not factored in then 5 das delivery.
I needed to secure new glasses without any metal and quickly found, selected, and checked out without problem. Delivery was quick and the glasses were actually nicer than I imagined. Another on-line bonus or benefit that wasn't considered.
Was surprised by 1st order not being processed as it was on hold due to some rule thst I had to fill. Out a form to allow my credit card be used?
So I canceled my original order...
That was not a good start... then I reordered and am happy with the one pair...
The other I do not like. But will give them the two weeks try...
Was surprised by 1st order not being processed as it was on hold due to some rule thst I had to fill. Out a form to allow my credit card be used?
So I canceled my original order...
That was not a good start... then I reordered and am happy with the one pair...
The other I do not like. But will give them the two weeks try...
Overall my experience was great. I like that you have so many frames to choose from. I had a little trouble understanding the lens index and had to Google it on my own to learn more but besides that, it was a great experience and i plan to purchase more fro you!
Great products with great prices! I have loved every pair of glasses I've ever gotten from this site! 10/10 recommend
I love my glasses. They did take about a day to adjust to regular progressive lenses. I am used to premium but other than that I think they are great. My glasses did take about 3 weeks to wait but I didn't mind because these are my back up glasses. They actually came in the same morning I broke my everyday use pair which was super awesome! I will definitely buy more!
I was initially excited to buy glasses online, but I ran into a few problems. (1) It's hard to know how glasses will look on you even with the try-on feature; (2) EBD shipping takes forever, which isn't ideal since I get massive headaches without them; and (3) EBD only offers store credit, so I can't even get my money back to just go to a store and get a pair. Don't recommend.
My shopping experience with Eye Buy Direct is good. The selection they have is great. The fact that you can try the glasses by uploading a picture of yourself, I thought was nice. However, it took a long time for the glasses to come and when I got them, they were too big for my face. I didnt felt it was this big when I tried it on and I did several times, tired them on before I decided to buy. Other than the fit being too big, the prescription was on point. I can see clearly now and I love how they made it perfect for my prescription which is a high prescription for me. I just dont like having my glasses half way off my face all they time because it is too big. THe sunglasses fits perfect and doesnt slide down my face like the other pair.
It was a good experience buying from eyebuydirect. This is my second time buying from them great service
Have had a lot of issues finding a frame that fits my prescription, even after repeated emails. Of the list of frames provided, only one worked...
After a lot of effort, I received my glasses in good time, however, my vision is blurred with these glasses--very different from my current glasses also bought from you with the exact same prescription.
Have had a lot of issues finding a frame that fits my prescription, even after repeated emails. Of the list of frames provided, only one worked...
Good experience selecting and purchasing my glasses. Wish the delivery time was shorter.
This was super easy and affordable to buy my new pair of glasses! I can't wait to return and buy another pair!
Easy to order, as it always has been on previous orders
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members