On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Something is missing in the prescription and Im straining to see from the new glasses. They do not compare to my regular glasses which i still use
Great! Packaging was secure and glasses fit great. I just ordered 2 more pairs and am waiting to receive those. So excited!
The glasses are irritating my ear lobes and now I am not sure what to do
Received my new glasses and absolutely love them! They, fit and seem to be high quality! So happy that I just ordered another pair! Loved them so much, I ordered another pair! I highly recommend this company!
Thank you!
Received my new glasses and absolutely love them! They, fit and seem to b e high quality! So happy that I just ordered another pair!
Great service and great awesome quality glasses for the price
Very easy! Great selection! I was weary of the color I selected (out of my comfort zone) BUT I am so glad I went against my fears. I LOVE my new glasses! Thank you!
Easy to shop, virtual try on works perfectly. Great value.
Website very helpful for ordering, Delivery went well. Glasses function nicely.
Fantastic selection and prices. Very easy to get all the details about the frames and I love the virtual try on.
Fantastic selection and prices. Very easy to get all the details about the frames and I love the virtual try on.
I found EyeBuy looking for some change of pace glasses to add to my rotation. EyeBuy had great options at a low price. The production and shipping didn't take long and frames seem like they will hold up with some wear. I also got a pair of sunglasses and have already put them to good use. Service was quick and responsive and I have no complains. I appreciate that they also broke dimensions down in inches and millimeters. Only having a ruler handy, it was helpful to be able to view glasses in both settings.
Was easy to order glasses on line and I am happy with the glasses I received.
Came within 7-10 days. Prescription perfect. Fit perfect. Very satisfied!
I purchased these in a pinch when my glasses broke during quarentine. Quality of the frames are much better than expected, blue light filter is great, only issue was the POD measurements. They do not offer half number measurements. Mine is a 64.5 so I had to pick a whole number, and while a half millimeter may seem miniscule, it's the only reason I can think of that my exact prescription in my other glasses from an eye doctor would be a little different in these ones. Not much at all, but enough to notice something a tad off. Other than that, these are great in a pinch. Will keep them as a backup, and would recommend for the price.
I received the email saying that my glasses had shipped the same day that they were to be delivered. I had been checking the order progress on EBD's site using the links in the order confirmation email, but the status didn't update until I was about to get my glasses. I would rather be able to track how far along they are than it be a surprise.
I had always heard great things about Eye Buy Direct. Now I know why. Great price and very comfortable, clear sunglasses. Thanks so much!
Very easy with stylish selections, thanks!
Ordering was more convenient than going to an optician Great price and a knowledgeable staff
Had to call to make sure bifocal add ons were 2 different strengths which is not normal. Overall pleased. Wish there would have been a way to request height of bifocal line. Too high for my preference.
Surprisenly easy and fast. Price is right on. Definitely will buy again for all my family members.
Thanks a lot.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members