business logo of Eyebuydirect

EyebuydirectReviews 14,643

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
How would you rate Eyebuydirect?
grey star
grey star
grey star
grey star
grey star

Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,579
value
5,188
shipping
5,188
returns
131
quality
5,291
This company does not typically respond to reviews

Instant Feedback

243,462 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Talisa I.
Unfollow Talisa I.
Share Review
Report Review

My Mom's best of eyeglasses
June 26, 2020

I ordered this pair for my mom. She loves them. She said that these are the best glasses she has ever had.

Date of experience: June 26, 2020
Illinois
1 review
0 helpful votes
Follow Maria Z.
Unfollow Maria Z.
Share Review
Report Review

Glasses
June 26, 2020

Fast delivery amazing glasses love the style I choose will definitely be buying from here again

Date of experience: June 26, 2020
Georgia
1 review
0 helpful votes
Follow Vic N.
Unfollow Vic N.
Share Review
Report Review

Long Time Customer
June 26, 2020

Easy ordering, good selection and good price. I have been a customer since 2015. Always a good deal. Much less expensive than the local eyeglass stores.

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Thank you!
June 26, 2020

I really love how fast your shipping and customer service response is. And I love the glasses. Thank you!

Date of experience: June 26, 2020
Florida
1 review
0 helpful votes
Follow Ralph V.
Unfollow Ralph V.
Share Review
Report Review

Fast and Great Service
June 26, 2020

Selecting my glasses and ordering online was easy. I purchase two pair and chose the Express shipping option and was still surprised at how soon I received them. Everything was accurate.

Date of experience: June 26, 2020
Washington
1 review
0 helpful votes
Follow Alondra R.
Unfollow Alondra R.
Share Review
Report Review

Great quality for a great price!
June 25, 2020

I loved my frames they feel really nice and comfortable for a really good price! Love love love.

Date of experience: June 25, 2020
Texas
1 review
0 helpful votes
Follow Jessica N.
Unfollow Jessica N.
Share Review
Report Review

Yay!
June 25, 2020

Always just as expected! I love my glasses and own at least 10 pairs!

Date of experience: June 25, 2020
California
1 review
0 helpful votes
Follow Julissa Q.
Unfollow Julissa Q.
Share Review
Report Review

Rose gold glasses
June 25, 2020

It was quick and easy my order arrived sooner than expected

Date of experience: June 25, 2020
Texas
1 review
0 helpful votes
Follow Heather W.
Unfollow Heather W.
Share Review
Report Review

Returning satisfied customer
June 25, 2020

I've used eyebuydirect before and I'm always satisfied! The site is a little hard to navigate sometimes, but the fact that they offer high quality and attractive plano blue light blocking glasses for those of us who just have extreme photosensitivity due to medical conditions is great!

Date of experience: June 25, 2020
Georgia
1 review
0 helpful votes
Follow john X.
Unfollow john X.
Share Review
Report Review

Not as cheap as implied in ads
June 25, 2020

Satisfied with product. Ended up paying just under $100. Better price than brick and mortar Rx glass places, but not nearly as inexpensive as it OUGHT to be. I have enough mfg experience to know that the cost of production is nowhere near the price, so they're still gouging the public, just not as badly as the big name chains.

Date of experience: June 25, 2020
Colorado
1 review
0 helpful votes
Follow cc J.
Unfollow cc J.
Share Review
Report Review

Super fast, good price
June 25, 2020

Very happy, I got 2 day delivery, ordered Tuesday afternoon and received Thursday morning! Prices are reasonable, I will buy again

Date of experience: June 25, 2020
Kentucky
2 reviews
0 helpful votes
Follow June X.
Unfollow June X.
Share Review
Report Review

I ordered two glasses and both surpassed what I've expected! Great durable quality and the prescriptions is exactly what I put in! Highly highly recommend this website! I've placed 2 more orders right after my first 2 glasses came!

Date of experience: June 25, 2020
Colorado
1 review
0 helpful votes
Follow Jessica K.
Unfollow Jessica K.
Share Review
Report Review

I love them both! They fit so well and the delivery was smooth and quick!

Date of experience: June 25, 2020
California
1 review
0 helpful votes
Follow Lauren A.
Unfollow Lauren A.
Share Review
Report Review

CANNOT BE BEAT
June 25, 2020

This is my 4th time buying glasses from EyeBuyDirect. With the amazing deals they have (BOGO etc) I'm able to get multiple pairs of glasses for all different occasions. And every single pair I have has lasted years. The virtual try on is great and ends up looking very close to what the glasses look like on in person, ordering and customizing your lenses is so simple, and delivery is fast! Last time I got 2 pairs of prescription glasses for $60. You literally cannot beat that.

Date of experience: June 25, 2020
Texas
1 review
0 helpful votes
Follow Aniluz O.
Unfollow Aniluz O.
Share Review
Report Review

06. 25. 20
June 25, 2020

Wish I would've known the order process of my glasses.

Date of experience: June 25, 2020
Texas
1 review
0 helpful votes
Follow Patty X.
Unfollow Patty X.
Share Review
Report Review

Eyeglasses
June 25, 2020

Excellent and super easy to order. Very user friendly.

Date of experience: June 25, 2020
California
1 review
0 helpful votes
Follow Bree R.
Unfollow Bree R.
Share Review
Report Review

Worth it!
June 25, 2020

Frames came exactly as advertised! It's definitely worth a purchase! Would purchase glasses again.

Date of experience: June 25, 2020
South Carolina
1 review
0 helpful votes
Follow Mariah V.
Unfollow Mariah V.
Share Review
Report Review

Great quality
June 25, 2020

Great quality, excellent prices, and fast shipping despite pandemic.

Date of experience: June 25, 2020
California
1 review
2 helpful votes
Follow Matt D.
Unfollow Matt D.
Share Review
Report Review

Life Changing
June 25, 2020

Guys, let me tell you, these glasses changed the game for me. First off, these frames were spot on from the "try on" feature and I look sharp. I've been complimented 3 times in the last day alone. Second, these glasses have elevated my study levels over 9,000. As a medical student, the blue lenses and perfect lens power were prophylaxis for my headaches and kept me studying hard! I recommend these spectacles to anyone who's trying to go from average to flex hypebeast clout dawg.

Date of experience: June 25, 2020
California
1 review
0 helpful votes
Follow Alicia H.
Unfollow Alicia H.
Share Review
Report Review

Its was good
June 25, 2020

The frames themselves are very pretty however they are slightly flimsy. I'm not expecting high quality items from how much I paid, but they are very stylish, I do recommend for anyone who has a small budget, my frames last a year usually, which is fine since I like to change my style.

Date of experience: June 25, 2020