EyebuydirectReviews 12,985

Out of all the glasses websites I've bought from before, I feel that Eyebuydirect has the best quality. However, my prescription requires pretty thick lenses but to have them made thinner it is quite costly. Other than that, I love buying my glasses from here.

Easy quick and simple hopefully my glasses come in just how I asked for them and the right size

Always a good time. I have had no problems ever ordering from eye buy direct.

For the price, the quality is awesome. Would definitely buy from this site again.

I got two pair of eyeglasses that I really enjoy for about $55! They are fashionable and just what I wanted! I am going to buy more in the future for sure!

I ordered 2 pairs of glasses based off of the style and given measurements and am very satisfied! Both pairs fit great and look as described online.

Great selection and I received mine the next day. They are quality glasses too. Definitely will be a returning customer.

They always have sales and deals going on. I can choose many styles I want and not be forced to spend all my insurance money on one pair of glasses

I think the sizes of the sunglasses were a lil inconsistent. I got two pairs (both size L) but one was significantly smaller than the other!:-( but it was otherwise a rather pain-free experience

Everything was easy to learn for first time users. Shipping was fast for what you're getting. The prices were well within range.

This company cares more about being right and standing by their policies then helping their customers. They have no loyalty to their customers and will only do the bare minimum to help you. Forget about getting any help that will keep long term customers and their families coming back. I've spent hundreds of dollars on glasses with eyebuydirect, but when it comes to getting some help with a product that is barely over their 365-day return or replacement policy, you can forget about it. They will NOT help you.

I placed an order for 3 pairs of glasses on 1/26/20. After several days of seeing that the order was "pending" I contacted customer service and was told they were "waiting to confirm my prescription". But no one had ever contacted me or asked for any kind of confirmation. Once that was cleared up, I was told it would be 7 to 14 business days before the order would be complete. That time has come and gone and I am being told different delivery dates by multiple different reps. I think this company is a scam. I think I will need to contact my credit card company and have these charges reversed. If you order from here, beware that the timing you are given will not be met. I can't even give a review about the glasses themselves because I can't seem to get them delivered. Ridiculous!

Shopping here is quick and easy. There are lots of frames to select from, and great lens options as well. I will continue to purchase my eyeglasses here. Thank you Eyebuy Direct.

I could not get the website to add my order to my cart. Had to call and get it ordered then when I went to pay I had more trouble with the website. It wasn't ver user friendly.

The process from ordering to delivery is severely flawed. They claim 7-14 BUSINESS DAYS for delivery. Mine have been stuck in "frame and lens allocation" for 2 weeks now. 3 emails to support have been responded to with the exact same wording stating a delivery date which is nearly a month from the order date. I did receive an email, probably automated, stating there has been a delay in delivery and it will be an additional 2 weeks. It did not state where in the process the delay occurs. They don't accept insurance so the entire price is out of pocket. My glasses from my optometrist took exactly 3 days from order to delivery and I live in a very rural area. These were purchased as a backup pair. I will not purchase from www.eyebuydirect.com ever again.

Overall product wasn't great. To begin the eye pieces were incredibly uncomfortable and actually left a burn type rash. Second after noticing a few scratches on my NEW glasses I contacted support at eye buy direct... it took over a week and a couple emails but they finally got back to me and said they won't do anything at all. The only thing I would say is be warned that they don't give a crap about you or anyone but getting a sale. The customer service employee are rude and no help. Make sure to shop around with other glasses companies before picking the one to buy from.

I ordered 2 pair of glasses at Eyebuy direct online on 11/29/2019. One for my wife and one for me. When my glasses arrived, I tried cautiously adjusted the right pad arm of the glasses then it snapped. I contacted Eyebuydirect customer service and sent me a replacement. Yesterday, 12/30/2019 the replacement arrived. When I carefully adjusted the left pad arm, it quickly detached from the frame. I contacted Eyebuydirect customer service and asked for a full refund but they rejected my request. I am disappointed by the low quality of Eyebuydirect's glasses.

The glasses are made well, for the price and I can see so clear!

Very affordable price for frames and lens all included. I loved being able to narrow down what I like so I didn't have to look through all the different glasses.