From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Was able to select online and try on a picture of my face. Really what helps the most is the pictures of people already wearing each pair. Plugged in my prescription and ta-da!
I purchased my glasses as a BOGO offer and then the very next day the offer changed to BOGO plus 15% off. I am a good and repeat customer, so I think I should have been given the extra 15% discount.
Just got two pairs of "replacement" glasses for my teenage daughter. We like them better than the ones we paid $250 for at an optical shop. They are cute and sturdy and it is always easy to place an order. I'll keep coming back.
This was my first time ordering from EyeBuyDirect. I called the support number for assistance and your representative was extremely knowledgeable, polite and helpful.
I called the support number for assistance and your representative was extremely knowledgeable, polite and helpful.
The prices are great, the customer service was amazing and the delivery fast. Thanks
It was so easy to add my prescription and place my order, the hardest part was picking out a pair of sunglasses because of so many nice styles to choose from!
Thank you for discount and I love eye buy direct! I refer all my friends.
Thank you for discount and I love eye buy direct! I refer all my friends.
From price to receiving product I had no problem everything was great.
Great prices for nice frames. I work at a eye Dr and I still buy frames here to say the least.
Sunglasses fit perfectly. Fast delivery! All at a Great price.
Got my two pairs of glasses this week and they're perfect, as always. Can't recommend this place highly enough.
I've always wanted to be the girl with multiple pairs of glasses that matched my style for the day. With eyebuydirect I have become that girl!
I am floored. How was it that I spent so much money on eyeglasses in brick and mortar stores until now and still walked away slightly dissatisfied with my choices? EyeBuyDirect has a really great selection of glasses. My main difficulty was narrowing down my favorites from twenty pairs to two. Plugging in my eye prescription information was straight forward and the virtual try on feature worked really well.
I am happy with my two pair of new eye glasses. I would definitely recommend EyeBuyDirect to others.
I normally pay $200 or more out of pocket after insurance for my glasses. I was able to get 3 pair for that price. I highly recommend and will be getting more
My friend got glasses from Zenny. Way cheaper there and the ones I got fit terribly, hers are ALL amazing and were inly $25
So glad I found them! Picking affordable glasses was easy, and they're perfect :)
At first I was confused about certain components on entering my prescription, but the help info buttons took care of that.
BOGO comes only with frame and not lenses
Ordering experience went very smoothly. Customer service was helpful. The exceptions to complete satisfaction were 1. Took 9 days to receive my glasses, 2. Polycarbonate lenses as recommended by my doctor were not offered for my frames, 3. Semi-rim not available for frame.
BOGO comes only with frame and not lenses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members