EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Love the frames and the the blue light blocker. Thank you for what you do!
I am really enjoying this new pair of glasses. They are comfortable and great for outdoor activities
Seriously one of the best glasses redoing experience I've had! So many options to customize your frames. I ordered 2 pair on a Thursday evening and received the glasses the next Thursday. Looking forward to ordering more!
The sunglasses look great. Slightly bigger than expected.
The box came undamaged and the glasses are perfect.
Great products, unfortunately a few pair were too big, so I have returned them. The return process was very easy. I will order smaller glasses next time.
Cheap and high quality glasses, quick shipping and great selection! I love my new favorite glasses, thanks EyeByDirect!
Love the glasses. They're a little smaller than I'd hoped but I think that's more my bad than anything. Love what I got for the money I paid!
Great frames and glasses for an excellent price, arrived on time. Good price and quality. Very easy process to order them as well!
Never knew I could buy glasses online but I am so happy I chose eye buy direct it was so easy and I loved trying on all the frames now I have a stylish pair of glasses and got a great deal thank you so much
Solid glasses, great feel, very comfortable. I decided to try and buy a pair of glasses online for the first time and I was not disappointed. These fit very well, look clean and sturdy. Definitely going to be a continued customer
They fit perfectly, and the package it's so nice. Perfect fit for my face.
. My glasses arrived quickly and they fit perfect. I usually need adjustments but not with this pair. I am very happy with my new glasses/ Thank you so much.
After losing my very expensive glasses I was apprehensive about buying glasses online. These glasses though are great and the lenses seem just as nice as my previous pair. The whole buying experience was so easy and the prices are so good. The augmented reality was super helpful in showing me how the glasses would look. If I had only one thing that was annoying was loading the picture of your face. I had to keep redoing it because on a phone/iPad moving the crosshairs on the eyes kept highlighting it as text. Trying to unselect the text was futile and ended up having to start over each time. I recommend using a laptop if possible.
I would highly recommend the product and will be purchasing more pairs myself.
I just got my new prescription and decide to order in this site that a friend recommended... I visit the web site choose my frame then place my order, it's easy process, I receive my new glasses, are very good, very nice job...
Thank you!
Super easy site to use, measurements were reflected accurately - great quality Of frames and overall experience!
Love EyeBuyDirect! They are both fast and reasonably priced!
Glasses came quick and are great! They are a little flimsier than I would like, but for the price they are fine. They are my first pair of prescription sunnys and I love em so far!
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.