business logo of Eyebuydirect

EyebuydirectReviews 12,887

4.6

From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
How would you rate Eyebuydirect?
grey star
grey star
grey star
grey star
grey star

Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,489
value
5,187
shipping
5,187
returns
131
quality
5,291
This company does not typically respond to reviews

Instant Feedback

241,694 reviews
California
1 review
0 helpful votes
Follow Vantrell R.
Unfollow Vantrell R.
Send Message
Share Review
Report Review

Love the glasses
June 26, 2020

Love the frames and the the blue light blocker. Thank you for what you do!

Date of experience: June 26, 2020
Maryland
2 reviews
0 helpful votes
Follow Jacob Z.
Unfollow Jacob Z.
Send Message
Share Review
Report Review

Love the glasses!
June 26, 2020

I am really enjoying this new pair of glasses. They are comfortable and great for outdoor activities

Date of experience: June 26, 2020
North Carolina
1 review
0 helpful votes
Follow Sahara K.
Unfollow Sahara K.
Send Message
Share Review
Report Review

Smooth ordering process
June 26, 2020

Seriously one of the best glasses redoing experience I've had! So many options to customize your frames. I ordered 2 pair on a Thursday evening and received the glasses the next Thursday. Looking forward to ordering more!

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
Follow Jonathan D.
Unfollow Jonathan D.
Send Message
Share Review
Report Review

Sunglasses
June 26, 2020

The sunglasses look great. Slightly bigger than expected.

Date of experience: June 26, 2020
Georgia
1 review
0 helpful votes
Follow Maya L.
Unfollow Maya L.
Send Message
Share Review
Report Review

Good
June 26, 2020

It arrived quickly and in perfect condition. Highly recommend

Date of experience: June 26, 2020
New Jersey
1 review
0 helpful votes
Follow Eileen S.
Unfollow Eileen S.
Send Message
Share Review
Report Review

My eyeglass order was delivered
June 26, 2020

The box came undamaged and the glasses are perfect.

Date of experience: June 26, 2020
Pennsylvania
1 review
0 helpful votes
Follow Nicole J.
Unfollow Nicole J.
Send Message
Share Review
Report Review

Great products & return policy
June 26, 2020

Great products, unfortunately a few pair were too big, so I have returned them. The return process was very easy. I will order smaller glasses next time.

Date of experience: June 26, 2020
Texas
1 review
0 helpful votes
Follow J J.
Unfollow J J.
Send Message
Share Review
Report Review

Great website
June 26, 2020

Cheap and high quality glasses, quick shipping and great selection! I love my new favorite glasses, thanks EyeByDirect!

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
Follow Mandi V.
Unfollow Mandi V.
Send Message
Share Review
Report Review

Great!
June 26, 2020

Love the glasses. They're a little smaller than I'd hoped but I think that's more my bad than anything. Love what I got for the money I paid!

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
Follow Jay U.
Unfollow Jay U.
Send Message
Share Review
Report Review

Awesome prescription glasses
June 26, 2020

Great frames and glasses for an excellent price, arrived on time. Good price and quality. Very easy process to order them as well!

Date of experience: June 26, 2020
Missouri
1 review
0 helpful votes
Follow Amber B.
Unfollow Amber B.
Send Message
Share Review
Report Review

Glasses
June 26, 2020

Never knew I could buy glasses online but I am so happy I chose eye buy direct it was so easy and I loved trying on all the frames now I have a stylish pair of glasses and got a great deal thank you so much

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
Follow Steven P.
Unfollow Steven P.
Send Message
Share Review
Report Review

First time buyer
June 26, 2020

Solid glasses, great feel, very comfortable. I decided to try and buy a pair of glasses online for the first time and I was not disappointed. These fit very well, look clean and sturdy. Definitely going to be a continued customer

Date of experience: June 26, 2020
Puerto Rico
1 review
0 helpful votes
Follow Miraidy H.
Unfollow Miraidy H.
Send Message
Share Review
Report Review

Loved them
June 26, 2020

They fit perfectly, and the package it's so nice. Perfect fit for my face.

Date of experience: June 26, 2020
California
1 review
0 helpful votes
Follow Rebecca G.
Unfollow Rebecca G.
Send Message
Share Review
Report Review

Perfect fit
June 26, 2020

. My glasses arrived quickly and they fit perfect. I usually need adjustments but not with this pair. I am very happy with my new glasses/ Thank you so much.

Date of experience: June 26, 2020
California
1 review
0 helpful votes
Follow Ty A.
Unfollow Ty A.
Send Message
Share Review
Report Review

Great glasses
June 26, 2020

After losing my very expensive glasses I was apprehensive about buying glasses online. These glasses though are great and the lenses seem just as nice as my previous pair. The whole buying experience was so easy and the prices are so good. The augmented reality was super helpful in showing me how the glasses would look. If I had only one thing that was annoying was loading the picture of your face. I had to keep redoing it because on a phone/iPad moving the crosshairs on the eyes kept highlighting it as text. Trying to unselect the text was futile and ended up having to start over each time. I recommend using a laptop if possible.
I would highly recommend the product and will be purchasing more pairs myself.

Date of experience: June 26, 2020
California
1 review
0 helpful votes
Follow Jesus P.
Unfollow Jesus P.
Send Message
Share Review
Report Review

New prescription glasses
June 26, 2020

I just got my new prescription and decide to order in this site that a friend recommended... I visit the web site choose my frame then place my order, it's easy process, I receive my new glasses, are very good, very nice job...
Thank you!

Date of experience: June 26, 2020
Indiana
1 review
0 helpful votes
Follow Josie R.
Unfollow Josie R.
Send Message
Share Review
Report Review

Purchase
June 26, 2020

Fast and easy! We loved the frames and the fact that they arrived so quickly.

Date of experience: June 26, 2020
Texas
1 review
0 helpful votes
Follow Pauravi X.
Unfollow Pauravi X.
Send Message
Share Review
Report Review

Seamless experience
June 26, 2020

Super easy site to use, measurements were reflected accurately - great quality Of frames and overall experience!

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
Follow Nile Y.
Unfollow Nile Y.
Send Message
Share Review
Report Review

EyeBuyGreat
June 26, 2020

Love EyeBuyDirect! They are both fast and reasonably priced!

Date of experience: June 26, 2020
Missouri
1 review
0 helpful votes
Follow Jen Z.
Unfollow Jen Z.
Send Message
Share Review
Report Review

Quick delivery!
June 26, 2020

Glasses came quick and are great! They are a little flimsier than I would like, but for the price they are fine. They are my first pair of prescription sunnys and I love em so far!

Date of experience: June 26, 2020