EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
So happy that I found this website. My daughter and I love the different styles and the prices of the frames, so that we can switch our style up often.
Best place to get eyewear! Been purchasing glasses here for years
I was extremely curious when I told my eye doctor that I was planning on purchasing glasses online, and she greatly tried to persuade me otherwise. I was told that I would unlikely be satisfied, and that the measurements "aren't exact" and that I have a "75% chance of returning them." THIS COULDN'T BE FARTHER FROM THE TRUTH. The glasses I received from EyeBuy Direct are literally the BEST glasses I have ever owned in my 41 years on this planet. They fit perfectly, right out of the box. Look great, and came with all the bells and whistles I wanted for considerably less than I would have paid at my eye doctor. I will ONLY be purchasing glasses from EyeBuy Direct from now on. Couldn't be happier.
Decent glasses... kinda cheap looking, but... they were cheap! No issues with delivery, took about 12 days from order to delivery. I will However seriously recommend AGAINST paying more for the generic "transitions" lenses. I thought I would try to save some money on the named brand Transitions, as the generic tinting lenses were less than 1/4 of the price. But I can attest to the fact that they literally do NOT tint AT ALL! That is really my only regret. I don't know how they can claim these are comparable to Transitions brand, I have several pair of the name brand lenses, and they're fabulous. These generic ones r useless! Don't waste your money, get regular lenses (bc that's what u will end up with if u opt for the generic!) or better yet just suck it up and pay for the name brand. All in all, I am satisfied with my purchase, and would buy again. But def wouldn't get the generic transitions!
I was hesitant to order, but in light of quarantine concerns went beyond my level of expertise and ordered. Another incentive was offered by my credit card company, which made me choose Eyebuydirect over others offering the same service. Overall, the time and process was good. I'm already planning my next order and sharing the experience with my friends.
I am 60 years old. I thought buying glasses online was only for young people. I was wrong. I love my new glasses.
The glasses came in a timely manner. Great quality.
What I appreciate most about EyeBuyDirect is being able to choose the style of my glasses from home (rather than have an employee at my optometrist have to stand around while I decide).
Quick, easy, affordable and stylish. This is my second pair of eye glasses and I won't be shopping anywhere else!
Ordering from your site is always straight forward and simple. The prices are a great alternative to many others. I've recommended your site to many people.
Glasses came within 2 days of ordering. I ordered prescription frames and was super happy with how they came out. Great quality and have gotten a lot of compliments!
It was so easy to utilize the website! Once shipped, my glasses arrived in a little over 24 hours. Tracking was super easy and useful. The glasses themselves are beautiful! I love them!
I never have an issue with delivery time or the frames. Always a good time
Sunglasses are cute. A little smaller than I thought though.
I bought two new prescription sunglasses. This is the only place I get sunglasses/glasses because the styles are great and the price is unbeatable! I swear by using them and I tell everyone they need to get glasses on this site. There are always sick deals!
Was grateful for the price, ease of ordering and quick delivery of product. Am waiting now for my second order!
This was my first time ordering with EyeBuyDirect and I'm really impressed. I got my glasses within two days and they're perfect.
Very easy to work with and customer service has always been helpful
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.