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EyebuydirectReviews 12,885

4.6

From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,489
value
5,187
shipping
5,187
returns
131
quality
5,291
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241,694 reviews
Wyoming
1 review
0 helpful votes
Follow Alayna E.
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So happy that I found this website. My daughter and I love the different styles and the prices of the frames, so that we can switch our style up often.

Date of experience: June 26, 2020
New Jersey
1 review
0 helpful votes
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Love!
June 26, 2020

Best place to get eyewear! Been purchasing glasses here for years

Date of experience: June 26, 2020
Oregon
2 reviews
0 helpful votes
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I was extremely curious when I told my eye doctor that I was planning on purchasing glasses online, and she greatly tried to persuade me otherwise. I was told that I would unlikely be satisfied, and that the measurements "aren't exact" and that I have a "75% chance of returning them." THIS COULDN'T BE FARTHER FROM THE TRUTH. The glasses I received from EyeBuy Direct are literally the BEST glasses I have ever owned in my 41 years on this planet. They fit perfectly, right out of the box. Look great, and came with all the bells and whistles I wanted for considerably less than I would have paid at my eye doctor. I will ONLY be purchasing glasses from EyeBuy Direct from now on. Couldn't be happier.

Date of experience: June 26, 2020
Minnesota
1 review
0 helpful votes
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Excellent
June 26, 2020

Incredibly easy and fast. Love my frames! I made a mistake with the wrong prescription. They made it easy, fast, and FREE to make the change.

Date of experience: June 26, 2020
Pennsylvania
1 review
0 helpful votes
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Decent glasses
June 26, 2020

Decent glasses... kinda cheap looking, but... they were cheap! No issues with delivery, took about 12 days from order to delivery. I will However seriously recommend AGAINST paying more for the generic "transitions" lenses. I thought I would try to save some money on the named brand Transitions, as the generic tinting lenses were less than 1/4 of the price. But I can attest to the fact that they literally do NOT tint AT ALL! That is really my only regret. I don't know how they can claim these are comparable to Transitions brand, I have several pair of the name brand lenses, and they're fabulous. These generic ones r useless! Don't waste your money, get regular lenses (bc that's what u will end up with if u opt for the generic!) or better yet just suck it up and pay for the name brand. All in all, I am satisfied with my purchase, and would buy again. But def wouldn't get the generic transitions!

Date of experience: June 26, 2020
Louisiana
1 review
0 helpful votes
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1st Time Buyer
June 26, 2020

I was hesitant to order, but in light of quarantine concerns went beyond my level of expertise and ordered. Another incentive was offered by my credit card company, which made me choose Eyebuydirect over others offering the same service. Overall, the time and process was good. I'm already planning my next order and sharing the experience with my friends.

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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I am 60 years old. I thought buying glasses online was only for young people. I was wrong. I love my new glasses.

Date of experience: June 26, 2020
Virginia
1 review
0 helpful votes
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Great glasses
June 26, 2020

The glasses came in a timely manner. Great quality.

Date of experience: June 26, 2020
Texas
1 review
0 helpful votes
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Just What I Was Looking For
June 26, 2020

What I appreciate most about EyeBuyDirect is being able to choose the style of my glasses from home (rather than have an employee at my optometrist have to stand around while I decide).

Date of experience: June 26, 2020
Ohio
1 review
0 helpful votes
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Excellent frames
June 26, 2020

Quick, easy, affordable and stylish. This is my second pair of eye glasses and I won't be shopping anywhere else!

Date of experience: June 26, 2020
Oregon
1 review
0 helpful votes
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Ordering from your site is always straight forward and simple. The prices are a great alternative to many others. I've recommended your site to many people.

Date of experience: June 26, 2020
New Jersey
1 review
0 helpful votes
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Fast, Cheap, Great Quality
June 26, 2020

Glasses came within 2 days of ordering. I ordered prescription frames and was super happy with how they came out. Great quality and have gotten a lot of compliments!

Date of experience: June 26, 2020
Ohio
1 review
0 helpful votes
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Great Service & Product
June 26, 2020

It was so easy to utilize the website! Once shipped, my glasses arrived in a little over 24 hours. Tracking was super easy and useful. The glasses themselves are beautiful! I love them!

Date of experience: June 26, 2020
Connecticut
1 review
0 helpful votes
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They all are so cute!
June 26, 2020

I never have an issue with delivery time or the frames. Always a good time

Date of experience: June 26, 2020
Kentucky
1 review
0 helpful votes
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Black Sunnies
June 26, 2020

Sunglasses are cute. A little smaller than I thought though.

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
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I bought two new prescription sunglasses. This is the only place I get sunglasses/glasses because the styles are great and the price is unbeatable! I swear by using them and I tell everyone they need to get glasses on this site. There are always sick deals!

Date of experience: June 26, 2020
California
2 reviews
0 helpful votes
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Was grateful for the price, ease of ordering and quick delivery of product. Am waiting now for my second order!

Date of experience: June 26, 2020
Georgia
1 review
0 helpful votes
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Quick and Easy
June 26, 2020

This was my first time ordering with EyeBuyDirect and I'm really impressed. I got my glasses within two days and they're perfect.

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
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Love it
June 26, 2020

This is my 2nd time buying glasses from here. It was fast and easy and I got exactly what I ordered.

Date of experience: June 26, 2020
Colorado
1 review
0 helpful votes
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New glasses, yay
June 26, 2020

Very easy to work with and customer service has always been helpful

Date of experience: June 26, 2020