From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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My 13 year old is terrible with glasses. She breaks a new pair like 3 times a year. These fit her face and are reasonably price. I don't mind replacing these but i don' think I'll have to.
I love my new Glasses they are light weight so much that I forget I have them on love that they came with blue light protection and the color is so fashionable I love everything about them. Looking to order more glasses soon.
Great glasses I'm satisfied with it, will
Order another pair in a few weeks but this time I will get the progressiveness I need
The money well spent on my new glasses. They are very light and stylish.
I was worried about fit and if I put my prescription in correctly but they turned out perfect!
Ordering was easy. Choosing friends was pleasant due to being able to upload a picture of my face and seeing glasses on it. A prescription on the top half of the glasses is excellent. The right lens, with its progressive change seems hard to get used to than the left lens. The progressive area seems too high and too close to center of the lens. I'm working with the nose pads to try and adjust lenses down and to the right to help the problem out.
Easy ordering process. Very happy with the product. Arrived quickly.
Great selections, speedy shipping, impressed with my purchase!
RECEIVED PRODUCTS WITH NO DELAY. ENJOYING PRODUCTS AND WILL BE PURCHASING AGAIN. ALSO, WHEN I HAD AN ISSUE YOU ALL TOOK CARE OF IT PROMPTLY AND I RETURNED WITH A RESPONSE THAT SAME DAY. THANK YOU.
I needed some good quality readers as the cheapies were hurting my nose and broke too easily. These are very good quality, came quick and work great!
Every part of the experience was simply easy, can't ask for a better product or more thorough experience.
Never have used this service before but was very impressed with the quick service!
Love my new sunglasses will defiantly be ordering a second pair soon, the process was easy and simple.
The glasses arrived on time and the quality and fit look great!
Quick and easy... Loved it especially when you have broken your glasses!
My glasses came sooner than expected which I'm thrilled about since I ordered blue light lenses and I've been having migraines, so they were needed ASAP. I love the little packaged box it comes in and I actually love that they e-mail you to see if you received your order or not. Sometimes it's annoying having to fill out surveys, but very many retailers/sellers never follow up nor do they care once they get your money. I digress. Anyway, my experience was great as it was easy and my order arrived quickly. Very satisfied.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members