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EyebuydirectReviews 12,890

4.6

From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,489
value
5,187
shipping
5,187
returns
131
quality
5,291
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241,699 reviews
Tennessee
1 review
0 helpful votes
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I absolutely love my glasses!
June 26, 2020

This are the best glasses I've had in years! I've got the best focus in my distances I've ever had. And I like the way they feel and look on me. Thanks so much.

Date of experience: June 26, 2020
Illinois
1 review
0 helpful votes
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Reaches the expectations
June 26, 2020

I ordered more than 10 glasses in a period of 2 years from eyebuydirect and was never disappointed.

Date of experience: June 26, 2020
Arkansas
1 review
0 helpful votes
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Pleased!
June 26, 2020

Wasn't sure about ordering glasses online. Liked how you can preview glasses with a picture of yourself! Very helpful! Glasses arrived on time. Experience was great! Will buy from them again!

Date of experience: June 26, 2020
Texas
1 review
0 helpful votes
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Glasses
June 26, 2020

The glasses were just as described with the right size and dimensions. The delivery was pretty fast despite of the shipping address typo I made.

Date of experience: June 26, 2020
New Jersey
1 review
0 helpful votes
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Great
June 26, 2020

Shipped in nice packaging and quickly. Was exactly what I ordered and I am very happy

Date of experience: June 26, 2020
California
1 review
0 helpful votes
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Loved my glasses
June 26, 2020

My experience was great! Customer service responded promptly. The glasses look amazing!

Date of experience: June 26, 2020
Wisconsin
1 review
0 helpful votes
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My new favorite pair!
June 26, 2020

Thank you for the speedy service and excellent options. It makes living in glasses fun, and much easier.

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
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Thank you!
June 26, 2020

It was quicker than I've expected. Love the glasses. Thank you!

Date of experience: June 26, 2020
Oklahoma
1 review
0 helpful votes
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It's good
June 26, 2020

The glasses came exactly how I wanted and it took only 3 days!

Date of experience: June 26, 2020
Colorado
1 review
0 helpful votes
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Very happy!
June 26, 2020

Quick, no fuss. Very happy with my new frames. High quality and low price. Thank you!

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
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Glasses purchase
June 26, 2020

Best customer service I have ever experienced.
Thank You so much.

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
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Very easy to order and received promptly and everything was great!

Date of experience: June 26, 2020
California
1 review
0 helpful votes
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Good Buy!
June 26, 2020

They look nice, they're exact as my prescription and I love how they look.
The material doesn't seem like a strong material so you have to be really careful with them (not sit on them for example) but Overall it is a good buy!

Date of experience: June 26, 2020
New York
1 review
0 helpful votes
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Great!
June 26, 2020

Fast, perfect fit! Will order again! Love the color and the option to polarize the lenses, great for beach and car use along with everyday wear!

Date of experience: June 26, 2020
Colorado
1 review
0 helpful votes
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So easy and lovabel
June 26, 2020

I had a great experience! The website was easy to navigate and my glasses came quickly. I got them and they fit my face just like the online picture. My eyes instantly relaxed when I put them on.

Date of experience: June 26, 2020
Germany
1 review
0 helpful votes
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Beyond Happy!
June 26, 2020

I love my new glasses! I got the Milo frames and they fit my face so perfectly. My prescription is SPOT ON! A bonus to that is I look good and it didn't break my bank. Thank you!

Date of experience: June 26, 2020
Pennsylvania
1 review
0 helpful votes
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Grat
June 26, 2020

I loved the Glasses I received I got sunglasses and I got regular glasses, my friends at circular and the other ones are just normal frames I love how quick the service is in shipping, this was amazing absolutely absolutely absolutely amazing. Couldn't have asked for a better service definitely going to be buying from them again and again and again forget going to the eye doctors office to get glasses This is so much spirit better.

Date of experience: June 26, 2020
Iowa
1 review
0 helpful votes
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Came fast
June 26, 2020

Very easy to pick a pair and would like to continue shopping with you guys. But the only issue I have with my glasses is adjusting the nose pads. They're hard to adjust and feel like I might break them if I add more force. Other than that the glasses are great.

Date of experience: June 26, 2020
Texas
1 review
0 helpful votes
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Great!
June 26, 2020

I got exactly what I ordered very quickly and I'm very satisfied with my purchase :)

Date of experience: June 26, 2020
California
1 review
0 helpful votes
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Great! We love our new glasses
June 26, 2020

Great! We love our new glasses. All the family has a new pair.

Date of experience: June 26, 2020