From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fit perfectly and good quality my number 1 brand to go to
I've used this site for years to purchase glasses for our whole family. Wonderful doing business with you!
It was easy to order from your website. The selection of glasses is huge! I loved alot of them choosing only one pair was hard.
Love every pair that I have ever purchased from EBD. Service, product, and shipping speed are top in the industry. Thank you!
So happy to be able to afford glasses now! I have four pairs when I used to only be able to afford one at a time for two years at a time! Thanks eyebuydirect!
Good job! Glasses are Great' and so was the price!
EBD has improved their delivery timeline! It usually has taken me two or more weeks to receive my glasses but this time it was about 7-10 days!
They came quick and are of good quality. I would definitely recommend to anyone looking for affordable frames
Product delivered on time and as advertised. Both pairs look great!
Some issue with accepting the credit card online, but resolved within several days.
I have been buying my glasses yearly from eyebuy direct for 6 years. The service, selection and quality keep me coming back. Thanks!
Super easy to shop and purchase! Glasses are so cute and sturdy. Love them!
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As always, quick, convenient, and stylish at a very cheap price. I send everyone I know EyeBuyDirect's way.
I did enjoy my ordering, and shopping experience. However, I did not like that my order was marked as 'on hold' without my knowing for a few days. They sent no inquiry about needing more information from me. That was the only negative part about my experience.
Love love love my new glasses. I can see in them and they look great!
Super simple and fast processing, fast shipping, perfect glasses fit and make! Super happy and satisfied
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members