From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I've used other sites to buy glasses in the past, but this was my first time trying EyeBuyDirect. The number of glasses to choose from was great, and I especially appreciated the ability to filter my search results based on size, color, shape, etc. It was easy to find some pairs that I liked, and once I ordered them, I thought it was nice that they sent emails keeping me updated on how they process my order and when I can expect to receive it. I ended up being unhappy with one of the pairs (it fit larger on my face than I thought), but their customer service was so nice and helped me to exchange them. Overall, I am really happy with my experience and I definitely recommend the site. I love my new glasses and I've been getting so many compliments.
This is the fifth order placed with EyeBuyDirect. I have been pleased with the service and quality of the products considering the price. I have not yet worn the glasses in this order so I cannot comment on them.
It was easy and straightforward with the information needed.
The glasses came before the excepted delivery date. I had an issue with my address contacted customer service which they solved my issue, very nice customer service. Love my new glasses.
Nice experience. Received item fast and as ordered
It took ten days to get to me which is not bad at all I'm so happy with my glasses! They fit well the quality of the lenses are amazing and they frames are sturdy. The option to upload a photo of your self helps a ton to pick your glasses i will recommend this site to everyone who i know that wears Glasses
This is the best website I've ever bought glasses from! This is the second time I've ordered from here and both the glasses and sunglasses are amazing! Most of the other websites I looked at for prescription glasses or sunglasses were so expensive, so I was worried about the quality of these at first because of how reasonably priced the glasses and sunglasses were. They are really high quality, though, and are super affordable. They also shipped quickly. I'll definitely be purchasing again in the future.
My lens prescription recently changed. I've gotten a few pairs of non-prescription glasses (blue light or sunglasses) from EyeBuy before and loved their size options. I have a smaller noggin, so I'm typically relegated to the 5-10 petite frame options offered at my eye doctor. Not anymore, thanks to EyeBuyDirect. So I used their tool and double checked my pupillary distance, input my rx. And the frames I just received are beautiful. I love the transitions lenses. They're a little heavy, but I didn't opt for the absolute thinnest/lightest lenses, so that's on me. All in all, I'm very pleased.
This was my first experience with purchasing prescription glasses online. I'm really happy with my purchase and how easy this went. I'll definitely be a returning customer.
I needed & wanted a new pair of prescription sunglasses & chose this style because it's classic yet still perfect for the summer months and beyond! I usually opt for black frames but these are just what I was looking for. Always affordable & reliable
It was fun and easy. I will def be ordering more eyeglasses from the company. Thank you.
Thank you EyeBuyDirect I got both my glasses and I love it! The delivery was super fast.
I am a new customer; i ordered two frames and they are both super stylish, affordable, and great fitting. I'll definitely be ordering from eye buy direct more frequently! I recommend them to my friends!
So far the experience has been good. I need more time to wear the glasses to ensure the prescription is accurate.
I'm so very sorry for the puns. Couldn't help myself. The glasses I got were the aviators and they came in looking dapper! Nice polarized lenses - they give a slightly blue-ish tint to the world, but I actually quite like it as the blue counteracts the bright white light from the sun. Super comfortable out of the box and these shades needed no extra adjustments, surprisingly. This won't be the case for everybody, but it worked out perfectly for my head shape/size.
I received my order and they came unharmed and meet the standards I required.
Easy to order! Glasses were delivered quickly! The frames fit exactly as expected and the lenses are nice.
Quick and easy. From the ordering to receiving them. Great look
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members