From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great quality frames and lenses, arrived in a timely fashion and I'm overall very happy with what I paid for and received.
Wish there was more options available for frames
I was skeptical about buying my glasses online. But the experience was easy and my glasses are perfect!
The style of the glasses are as I expected. The transition I chose were the super dark transition and they ARE super dark, I love it!
There's only a very small range on the lens where my close up vision (reading) can be used, and I think you should offer the wider range of viewing (reading), which has been available for the past couple of years. This is the only reason I gave a 4-star review. This is a 5-star review for those who do not need the wider viewing area.
Nice job EyeBuyDirect.
I have ordered 3 pairs of glasses in the last 3 months, and they are all amazing quality. I have never ordered online before (and have never paid less than $200 for glasses before) and these far surpassed my expectations. I tried other sites and had to return the glasses because they were so cheap... these feel as good as my $400 pairs.
The process of purchasing and finding the right pair of glasses is so simple. Love the products I purchased.
Great option in the times of coronavirus when you can't go into the eye doctor.
Exactly as advertised and a great new price alternative.
It's good quality cheap. I will buy again. Love it
Frames, lenses, and coatings are much more affordable when compared to our local optometrists' offerings.
Very easy to use the website. Very pleased with the quality & low cost of the prescription sunglasses we received.
I only buy my glasses from eyebuydirect. The service is great and for such great prices. I have bought all my glasses from here and have suggested this site to many friends and family. I love the virtual "try on." It makes it so much easier to find a pair of glasses that look great. So many options to choose from. Love love love!
The lense of my glass were so clear, just like clear water. Quality was good, and price is so reasonable.
My dad loves them so much that he wants more pairs. The shipping was fine and it didn't come damaged.
The glasses came out great, the frames a bit thick for my liking but not bad for the price.
I got two frames at a very affordable price. The two day delivery was exactly what they promised. I received my glasses so quick and they fit perfectly.
The ordering process was simple however, upon receipt the Progressive lens is not correct. Glasses will be returned for correction.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members