From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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I ordered a pair that are supposed to darken in sunlight. I was charged extra for it and the glasses do not darken
They showed me frames on my search that did not fit my prescription.
Excellent design and very good polarization, after trying them on, on this bright Summer day. After submitting my order, I thought the frame may be too narrow for my face, but pleasantly surprised after receiving the pair that they are the perfect size I wanted.
Delivered quickly with no damage and glasses came with a pouch to hold them. Excellent service.
It was very easy to use. I absolutely love my glasses they fit me perfectly in every way!
So excited about my new glasses! They came in quickly and my prescription is correct!
Took just a few minutes to get oriented but after that it was all very convenient. Site took me through all the steps and made it quite easy. Hope the glasses turn out as well!
Took just a few minutes to get oriented but after that it was all very convenient. Site took me through all the steps and made it quite easy. Hope the glasses turn out as well!
The try on online option gave me the peace of mind to safely purchase glasses that I like. The frame and sizing questions were simple and made for a great fit. I got one pair of transition glasses and one pair of eye glasses with blue light lens. They are both very cute and comfortable.
Easy to use lots of nice frames to choose. Great prices! I've already recommended you to my mother and other friends!
First time shopper - after decades of spending 400$ w insurance on Department store products I finally wanted to try out the ease of eyebuydirect. I just received my order and couldn't be happier with the shopping experience and selection as a 38 year old male looking for some style. I will definitely return and promote your company. Thanks!
First time shopper - haven't received product yet but looking forward to it. So far the purchasing experience has been fun, thank you! Hoping this all works out - fingers crossed.
The sunglasses I bought were significantly cheaper than through the local LensCrafters, even with my vision insurance. Plus, EyeBuyDirect seems to have a better selection of glasses sizes.
Were still kind of pricey they are flimsy hope they last a litt
One eye is extremely nearsighted and my other eye is extremely farsighted and I appreciated that you reached out to me to verify my order before just filling it. Thank you!
I had a terrible experience with GlassesUSA after waiting 2 months and no glasses. I needed glasses fast as my contacts were irritating my eyes... ordered 2 day eligible frames and shipping and had glasses on my doorstep the next day. I am thrilled, i'll buy again from this company with no hesitation! Thank you for delivering what you promise.
I love EyeBuyDirect! Super convenient, great value and excellent service every time! Thanks again!
My favorite site to purchase glasses! Great price, and the try on feature online has not failed me yet!
I am absolutely in love with this site. It's easy to navigate and their products are such high quality. I've gotten the cheaper frames and the more expensive and I've been satisfied with both! Super happy
Thanks! Love my glasses and at such a good price you can't beat it
I am interested glasses a website on eyebuydirect's look pretty beautiful Woodrow glass I wear glass brighter.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members