EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
I've been buying my glasses here for over 7 years and I've never been disappointed! Thank you!
Very easy to navigate the site and order glasses. Processing times and shipping are very fast! Glasses are very nicely made and comfortable, lenses are very clear!
Great site. Glad I was able to buy some cute glasses without the exorbitant price. The lenses are perfect.
Finding glasses that not only fit perfectly, but have my own name, has been an awesome experience... And not only for me, but also my son that has his own pair now!
Everything from Eyebuydirect was very easy and quick to accomplish.
The website was easy to use, and easy to "try on". The frame color with the "try on" version was a little darker than what the actual color is.
The website was really easy to use and I appreciated the "Try It On" feature. I was also thrilled with how cheap the glasses were without having to sacrifice the quality of the product. I got one pair of prescription glasses and one pair of prescription sunglasses for only $80 and they both work great. I couldn't be happier!
Love my new pair of glasses, fast shipping and good quality. I will be ordering more.
They took a little longer but it was worth the wait
The prices are great for what you get! I needed prescription sunglasses and they would have been probably $200 or more dollars from my Eye Doctor. I spent about $35 on EyeBuyDirect. Just got the glasses yesterday and they are so cute. Very happy with my purchase!
I ordered 2 pair of glasses and a pair of sunglasses and still paid less than I have previously for just 1 pair from using my insurance. This is my 2and order from the site and both times did not disappoint.
I liked the glasses so much I now have a third pair
Excellent shopping experience, my glasses were perfect, however, my wife's lenses are not working as the vision is blurry. Going back to Dr office to get the prescription checked and will update with results.
3rdD PAIR I've have gotten from EyeBuyDirect for myself and my family! Easy to use website with affordable prices!
It was easy to find glasses at all kinds of prices, shapes and sizes. Compared to the larger chains and even in network options, this was so much cheaper and easy. Quality of the frames is wonderful and look great.
This was my 2bd purchase from eyebuydirect. Frames are very inexpensive. They aren't cheap, they're just inexpensive. Haven't had any issues out of 3 sets of eyeglasses. Thanks so much!
Eyebuy has been my only online desination for eyewear since 2013. Loved them from the outset and still do.
Eyebuy has been my only online desination for eyewear since 2013. Loved them from the outset and still do.
I'm very satisfied with the price and the shipping was okay but my glasses were not what I was hoping for
Like selection - instructions on trying on - printable mm scale for measuring PD and the pretty pink glasses I just ordered!
Like selection - instructions on trying on - printable mm scale for measuring PD and the pretty pink glasses I just ordered!
Easy to shop and quick to shop. Great quality. I will be back!
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.