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EyebuydirectReviews 12,920

4.6

From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,490
value
5,187
shipping
5,187
returns
131
quality
5,291
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241,729 reviews
Oklahoma
1 review
0 helpful votes
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I've been buying my glasses here for over 7 years and I've never been disappointed! Thank you!

Date of experience: June 30, 2020
Louisiana
3 reviews
0 helpful votes
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Great service!
June 30, 2020

Very easy to navigate the site and order glasses. Processing times and shipping are very fast! Glasses are very nicely made and comfortable, lenses are very clear!

Date of experience: June 30, 2020
California
1 review
0 helpful votes
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Great find!
June 30, 2020

Great site. Glad I was able to buy some cute glasses without the exorbitant price. The lenses are perfect.

Date of experience: June 30, 2020
DO
1 review
0 helpful votes
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Awesome
June 30, 2020

Finding glasses that not only fit perfectly, but have my own name, has been an awesome experience... And not only for me, but also my son that has his own pair now!

Date of experience: June 30, 2020
Georgia
1 review
0 helpful votes
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Being able to see again
June 30, 2020

Everything from Eyebuydirect was very easy and quick to accomplish.

Date of experience: June 30, 2020
Utah
1 review
0 helpful votes
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The website was easy to use, and easy to "try on". The frame color with the "try on" version was a little darker than what the actual color is.

Date of experience: June 30, 2020
Pennsylvania
1 review
0 helpful votes
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Happy Customer
June 30, 2020

The website was really easy to use and I appreciated the "Try It On" feature. I was also thrilled with how cheap the glasses were without having to sacrifice the quality of the product. I got one pair of prescription glasses and one pair of prescription sunglasses for only $80 and they both work great. I couldn't be happier!

Date of experience: June 30, 2020
Florida
1 review
0 helpful votes
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Good quality
June 30, 2020

Love my new pair of glasses, fast shipping and good quality. I will be ordering more.

Date of experience: June 30, 2020
California
1 review
0 helpful votes
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I love this website
July 30, 2020

They took a little longer but it was worth the wait

Date of experience: June 30, 2020
California
1 review
0 helpful votes
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Great prices, great options
June 30, 2020

The prices are great for what you get! I needed prescription sunglasses and they would have been probably $200 or more dollars from my Eye Doctor. I spent about $35 on EyeBuyDirect. Just got the glasses yesterday and they are so cute. Very happy with my purchase!

Date of experience: June 30, 2020
Maryland
1 review
0 helpful votes
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Great prices and products
June 30, 2020

I ordered 2 pair of glasses and a pair of sunglasses and still paid less than I have previously for just 1 pair from using my insurance. This is my 2and order from the site and both times did not disappoint.

Date of experience: June 30, 2020
Florida
1 review
0 helpful votes
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Third pair
June 30, 2020

I liked the glasses so much I now have a third pair

Date of experience: June 30, 2020
Virginia
1 review
0 helpful votes
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JerryWanda
June 30, 2020
Updated review

Excellent shopping experience, my glasses were perfect, however, my wife's lenses are not working as the vision is blurry. Going back to Dr office to get the prescription checked and will update with results.

Date of experience: June 30, 2020

3rdD PAIR I've have gotten from EyeBuyDirect for myself...
June 15, 2020
Previous review

3rdD PAIR I've have gotten from EyeBuyDirect for myself and my family! Easy to use website with affordable prices!

Date of experience: June 15, 2020
Ohio
1 review
0 helpful votes
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July 30, 2020

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Date of experience: June 30, 2020
Arizona
1 review
0 helpful votes
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Very good glasses and inexpensive
June 29, 2020

It was easy to find glasses at all kinds of prices, shapes and sizes. Compared to the larger chains and even in network options, this was so much cheaper and easy. Quality of the frames is wonderful and look great.

Date of experience: June 29, 2020
Arizona
1 review
0 helpful votes
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This was my 2bd purchase from eyebuydirect. Frames are very inexpensive. They aren't cheap, they're just inexpensive. Haven't had any issues out of 3 sets of eyeglasses. Thanks so much!

Date of experience: June 29, 2020
California
1 review
0 helpful votes
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Yay!
June 29, 2020
Updated review

Eyebuy has been my only online desination for eyewear since 2013. Loved them from the outset and still do.

Date of experience: June 29, 2020

Eyebuy has been my only online desination for eyewear...
June 16, 2020
Previous review

Eyebuy has been my only online desination for eyewear since 2013. Loved them from the outset and still do.

Date of experience: June 16, 2020
Indiana
1 review
0 helpful votes
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It's good but hard to get use to.
June 29, 2020

I'm very satisfied with the price and the shipping was okay but my glasses were not what I was hoping for

Date of experience: June 29, 2020
Texas
1 review
0 helpful votes
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Like selection - instructions on trying on - printable mm scale for measuring PD and the pretty pink glasses I just ordered!

Date of experience: June 29, 2020

Like selection
June 20, 2020
Previous review

Like selection - instructions on trying on - printable mm scale for measuring PD and the pretty pink glasses I just ordered!

Date of experience: June 20, 2020
Ohio
1 review
0 helpful votes
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Love my new glasses!
June 29, 2020

Easy to shop and quick to shop. Great quality. I will be back!

Date of experience: June 29, 2020