From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy to shop online and find frames that fit my face
Easy process no hassle and verily smooth experience.
Easy process no hassle and verily smooth experience.
So - so styles with great prices! Decent shipping times.
Product is fine. Delivery was extremely slow and when I contacted the company they basically washed their hands and told me to take it up with USPS who are not who I placed my contract with and paid my money to. Not a great experience overall and left a bad taste in my mouth
Really simple once you get a prescription from your local eye doctor, just put in the numbers and order your fit.
Really simple once you get a prescription from your local eye doctor, just put in the numbers and order your fit.
Pretty good. Nice website design. Easy to navigate.
Such an easy way to purchase really great glasses. Frames are stylish and prices are great.
Selection of lenses and customizing was fun and easy. Checking out was a breeze and the prize was ok.
Selection of lenses and customizing was fun and easy. Checking out was a breeze and the prize right now is unbeatable.
Just wish more frames accommodated a prescription lenses
Just wish more frames accommodated a prescription lenses
I've always been happy with every pair of glasses I've ordered.
I've always been happy with every pair of glasses I've ordered.
I would guess it had to do with the holiday rush but it took a long time to get my glasses and they bounced between 2 usps distribution centers for almost a week. In the past I have gotten my orders very quickly.
I love my new glasses! This is my very first pair of bifocals and you all made the process very easy. The price was great also! Thank you!
It was pretty easy to navigate the EyeBuyDirect site to select and order my glasses with my specific prescription. I would order from here again.
My third time purchasing glasses online and through EyeBuyDirect. So easy with amazing frames and sales. The only way I will buy glasses from now on.
My third time purchasing glasses online and through EyeBuyDirect. So easy with amazing frames and sales. The only way I will buy glasses from now on.
I was helped with all the measurements I needed and my glasses shipped quickly. They seem to be better than the ones from the eye doctor.
Glad my glasses came in a timely manner. Love them so much!
Great shopping experience but I'm afraid the wearing experience has been put on hold until I can get the earpieces resized
I would say I loved this site had both my pairs actually worked for me. However one of my eye glasses seems to have the prescription wrong. I have bifocal glasses and I am unable to wear one pair because the prescription seems to be different and they make me very dizzy and nauseous. The second pair is great, I like the look and the prescription is fine and has no negative affects.
Very good and economic glasses, only bad thing was the delivery time, it took almost three weeks after I received the shipping confirmation.
Great glasses and a great price, however it took three weeks for them to be delivered.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members