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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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These are the best lenses I've ever worn. Things are so clear, I can't believe it. My last pairs w the same prescription were never this sharp. Both pairs look and feel great! At this price I am placing another order!
The actual prescription was perfect just that the frames were too tight and may need to be worn in
When we filtered by RX and Progressive, the frame Vista was listed; however, it turned out to be ineligible for this purchase :(
When we filtered by RX and Progressive, the frame Vista was listed; however, it turned out to be ineligible for this purchase :(
Being able to try on glasses through photo "try-on" as well as comparing labeled dimensions of frame and lenses helped make it easy to make an informed decision. I've conveniently purchased more stylish frames than I would have otherwise, especially watching coupons and specials.
There is a film on both lenses that makes it very tiring. Also they smudge instantly, I am constantly having to clean them.
Would love to see the size marked on the same page as the glasses rather than having to click through the styles only to find it isn't in my size.
Would love to see the size marked on the same page as the glasses rather than having to click through the styles only to find it isn't in my size.
Frames are a good price, but it is more expensive than I expected when adding the lens. They came in quickly.
Frames are a good price, but it is more expensive than I expected when adding the frame. I was able to find a good coupon that helped a bit.
Rep exceptionally helpful. GREAT experience with ordering. This was my second order. The first was for my glasses and the second for my grand daughter. I am extremely satisfied with mine. Beautiful style and quality. Second order was great. She loves them. I have recommended EYE BUY DIRECT to friends.
Rep exceptionally helpful. Good experience with ordering.
The glasses and prices are great, however I made a mistake while putting in my prescription and have since submitted two requests for a return on the item in hope of reordering with the correct prescription, but have not heard from anyone in a while. Those glasses have remained in the boxes they arrived in still unworn to this day
I've been getting my glasses from you for years. The quality and service are topnotch. This delay in delivery was due to the postoffice.
I've been getting my glasses from you for years. The quality and service are topnotch.
Alone the price and savings I get here are incredible! The virtual try-on feature is an awesome tool; I was worried about if my glasses will look right on med; with this feature, you guys make that possible. Thank EyeBuyDirect. A long life customer right here!
Alone the price and savings I get here are incredible! The virtual try-on feature is an awesome tool; I was worried about if my glasses will look right on med; with this feature, you guys make that possible. Thank EyeBuyDirect. A long life customer right here!
I'm very pleased with my new glasses. They fit, don't need adjusting and the prescription is right on. The process was easy. I won't hesitate to buy glasses again with Eye Buy Direct. The only drawback I had was when I checked out, I wasn't given a chance to put in a discount code.
When I checked out, I wasn't given a chance to put in a discount code.
It's easy and the glasses are so pretty! Can't wait to receive my new pairs!
It's easy and the glasses are so pretty! Can't wait to receive my new pairs!
I love EyeBuyDirect because it gives me fresh eye glass options for when I want to change up my look every few months. Great selection and fast shipping!
Simple, easy, I found what I came for and another pair too!
I've gotten a lot of compliments with these glasses, they are so cute and they more expensive then they actually are
Very good experience. I would definitely buy from eyebuydirect again and I already recommended you to a friend
EyeBuy Direct replaced a pair of broken glasses quickly! After I sent an email they got back to me right away!
This was the first time that I purchased glasses online. It was a smooth and easy experience.
A friend recommended this site. I wanted prescriptions sunglasses but didn't want to pay the high price of local places. So for $35 I got them through EyeBuyDirect. The only thing that I did not like was that the sunglass part of the sunglasses was flat vs if you look at other glasses they are curved so they almost look like those spy glasses you get in a shop. I still like them and the experience but just a bit disappointed that they came that way. I had no idea they would be different the all the other glasses I've had.
I've purchased multiple pairs of glasses from EyeBuyDirect and have loved the simplicity of the process. It's easy to virtually try on frames, add a prescription, and get them ordered.
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.