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EyebuydirectReviews 12,992

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,493
value
5,187
shipping
5,187
returns
131
quality
5,291
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Iowa
1 review
0 helpful votes
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Cute glasses
May 9, 2022

Everything was easy to order and got them in a relatively good amount of time. Had to have them adjusted but otherwise love them!

Date of experience: May 9, 2022
Puerto Rico
1 review
0 helpful votes
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Love my yellow eyeglasses!
May 9, 2022

This is the third time buying this item. Love, love them! They fit perfectly and get compliments all the time!

Date of experience: May 9, 2022
California
1 review
0 helpful votes
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My order
May 9, 2022
Updated review

Too confusing too many choices Prices quite reasonable

Date of experience: May 9, 2022

Too confusing
May 18, 2022
Previous review

Too confusing

Date of experience: April 18, 2022
Iowa
1 review
0 helpful votes
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Cute glasses
May 8, 2022

Love virtual try on. Choice options, arrived in a reasonable time. Cute frames. Wish lens quality was a little higher

Date of experience: May 8, 2022
New York
1 review
0 helpful votes
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Good glasses
May 8, 2022

Glasses came fast, i like how they look. Tint on sunglasses is good

Date of experience: May 8, 2022
Colorado
1 review
0 helpful votes
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I really like
June 7, 2022

I got these safety glasses for work and recreation. I really like them And will probably order more for my on duty firefighter work.

Date of experience: May 8, 2022
Illinois
1 review
0 helpful votes
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New Glasses Experience
May 8, 2022
Updated review

Selecting, ordering, and delivery of new glasses couldn't have been easier. The frames received were exactly what I expected and the lens were perfect. Could not have been happier.

Date of experience: May 8, 2022

Very easy process, excellent price
October 19, 2020
Previous review

Very easy process, excellent price

Date of experience: October 19, 2020
Florida
1 review
0 helpful votes
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Best Eyewear Site By Far
May 8, 2022

Love Eyebuydirect. I've been buying my glasses from them for the last 8 years, and they've never failed me.

Date of experience: May 8, 2022
Florida
1 review
0 helpful votes
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Smooth
May 8, 2022

Eyebuydirect is such a smooth seamless service the lenses are a little big than I'm used to but for the price I've bought three pairs for what I pay for one in a store. So happy with all my purchases

Date of experience: May 8, 2022
North Carolina
1 review
0 helpful votes
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Great glasses
May 7, 2022

Have always gotten good prescription glasses at a good price.

Date of experience: May 7, 2022
New York
1 review
0 helpful votes
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Very fast delivery
May 7, 2022

My experience has been good so far. The glasses came in like 4 days, I really appreciate the service

Date of experience: May 7, 2022
California
1 review
0 helpful votes
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Awesome!
May 7, 2022

This is my third pair of glasses purchased from you. My husband has purchased one or two pairs as well.

Date of experience: May 7, 2022
Massachusetts
1 review
0 helpful votes
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Awesome
May 7, 2022

My experience was professional handle and product good

Date of experience: May 7, 2022
Ecuador
1 review
0 helpful votes
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Great experience
May 7, 2022

Fast and easy. Good value for the money. Handles complicated prescriptions well.

Date of experience: May 7, 2022
California
1 review
0 helpful votes
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Great work thank you
May 7, 2022

Ut was easy to place the order and I received it very fast and was communicated on each step progressing of work. The glasses made perfectly and very beautiful product. Thank you

Date of experience: May 7, 2022
New York
1 review
0 helpful votes
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Ok experience
June 6, 2022

We should be able to upload the prescription, as regular person doesn't know the specifications of a prescription

Date of experience: May 7, 2022
Texas
1 review
0 helpful votes
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Quality and shipping
May 7, 2022

Great options. Quality of the glasses are great for the price. Shipping was quick as well.

Date of experience: May 7, 2022
Wisconsin
1 review
0 helpful votes
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It was great that I could try on each pair virtually. The prescription sunglasses turned out just how I had imagined.

Date of experience: May 7, 2022
New York
1 review
0 helpful votes
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The glasses are great, my prescription is exact, and you can't beat the price. I've had a single rx pair of Raybans for years that cost me $200+ and these get the same job done for under $100 (for 2 pairs!)

Date of experience: May 6, 2022
New York
1 review
0 helpful votes
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Moon
May 6, 2022

This is such an easy and affordable way to get glasses.

Date of experience: May 6, 2022