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EyebuydirectReviews 13,037

4.6

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From the business

EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.


eyebuydirect.com
Founded in 2005
Pasadena, CA
+246
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Eyebuydirect Reviews Summary

The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.

This summary is generated by AI, based on text from customer reviews

service
1,494
value
5,187
shipping
5,187
returns
131
quality
5,291
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California
2 reviews
0 helpful votes
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Nice looking glasses
June 18, 2022

I just got my glasses. They look good and they match the prescription. Definitely worth it

Date of experience: June 18, 2022
Texas
1 review
0 helpful votes
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Great!
June 18, 2022

Received my glasses in the estimated time and they were in perfect condition! Nothing was messed up and everything was the way I ordered them!

Date of experience: June 18, 2022
North Carolina
1 review
0 helpful votes
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I can see!
June 18, 2022

My only regret is not getting the reflective lenses on the shelf glasses so that people can't see my judgmental eyes!

Date of experience: June 18, 2022
California
1 review
0 helpful votes
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Great overall
June 17, 2022

Product is great, so easy to order. Wish shipments were faster, but in understand product has to be made. No complaints

Date of experience: June 17, 2022
Georgia
1 review
0 helpful votes
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Better than the big chain
June 17, 2022

I tried eyebuy after wasting three times as much at one of the big name chain opticians. There glasses caused double cushion and masive headaches.

Date of experience: June 17, 2022
Maryland
1 review
0 helpful votes
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Beautiful frames
July 17, 2022

Sadly, this is my second attempt at ordering glasses online and again, they do not fit and the pupillary distance is not right. I really love the frames though, so I will try one more time to get frames that fit properly and lenses that are correct. I think it's my measurements that are the problem as I am new to this. Also, the price is significantly less than I'd pay in a store, even with my insurance.

Date of experience: June 17, 2022
North Carolina
1 review
0 helpful votes
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Eyeglasses
June 17, 2022
Updated review

The website is hard to use when you get to the payment section

Date of experience: June 17, 2022

The web site is har to use when you get to the payment...
June 26, 2022
Previous review

The web site is har to use when you get to the payment section

Date of experience: May 27, 2022
Oklahoma
1 review
0 helpful votes
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I hate reviews but ily
June 17, 2022

But y'all are great. A plus dude. Really, I don't know why I brother looking at other websites.

Date of experience: June 17, 2022
Florida
1 review
0 helpful votes
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Excelente compra
June 17, 2022

Muy satisfactoria ahorras tiempo y dinero por este medio

Date of experience: June 17, 2022
Massachusetts
1 review
0 helpful votes
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Cool and nice
June 17, 2022

Very cool very nice love it good price for glasses

Date of experience: June 17, 2022
Michigan
1 review
0 helpful votes
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Great glasses
June 17, 2022

I've purchased several pairs of glasses from EyeBuyDirect... all have been great, with the prescription being perfect... even with my progressives. I highly recommend!

Date of experience: June 17, 2022
Tennessee
1 review
0 helpful votes
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Custom Eyewear Made Easy
June 17, 2022

Shopping for eyeglasses is in peak form at EyeBuyDirect. Take your prescription, select your frames, pay attention to the frame size and use the tool to see the models on your face before you buy!

This is my second pair of glasses from EyeBuyDirect and I'll be back again.

Date of experience: June 17, 2022
Illinois
1 review
0 helpful votes
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Amazing!
June 17, 2022

I was skeptical at first about how inexpensive the frame and lenses were based on my invisible bifocals. I received my new glasses and was amazed! The lenses are thin, light weight and my vision is perfect So happy to get quality eye wear at a very reasonable price!

Date of experience: June 17, 2022
Florida
1 review
0 helpful votes
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No review
June 17, 2022

I do not want to write a review. I was pleased with the company but became dissatisfied because of these questions

Date of experience: June 17, 2022
New Jersey
1 review
0 helpful votes
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Great
June 17, 2022

Love my glasses! Always fit well love the styles and always arrive when supposed to.

Date of experience: June 17, 2022
New York
1 review
0 helpful votes
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Great Choice
June 17, 2022

Really pleased with my decision to try some new frames from here. Shipping time was a little long, but I'll blame ordering around a holiday causing delay. Overall pleased with my experience, would shop again.

Date of experience: June 17, 2022
California
1 review
0 helpful votes
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Unfortunately the Frames Didn't Fit Well
June 17, 2022
Updated review

I've bought two pairs of glasses at EyeBuyDirect, this third just didn't work out. They didn't fit my face well. I also with there were more options that weren't black. The service, the site: excellent.

Date of experience: June 17, 2022

Easy website to use
May 26, 2022
Previous review

Easy website to use. Good selection. Wish you had nose pads for frames.

Date of experience: May 26, 2022
Michigan
1 review
0 helpful votes
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Satisfied customer
June 17, 2022

They were professional, delivered on time and it was a quality product. No complaints

Date of experience: June 17, 2022
New York
1 review
0 helpful votes
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Easy easy to order
June 17, 2022
Updated review

Love it very easy to choose designs, and simple, great options on style and colors of fram and lenses, single vision or progressive, you'll save so much more money ordering direct then to walk in any storefront, and your paying storefront prices either

Date of experience: June 17, 2022

Great and easy
June 16, 2022
Previous review

Great and easy

Date of experience: June 16, 2022
Ohio
1 review
0 helpful votes
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Great Product and Price
June 17, 2022

Love my glasses and the rate at which they arrived was amazing! Could not be more pleased

Date of experience: June 17, 2022