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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I just got my glasses. They look good and they match the prescription. Definitely worth it
My only regret is not getting the reflective lenses on the shelf glasses so that people can't see my judgmental eyes!
Product is great, so easy to order. Wish shipments were faster, but in understand product has to be made. No complaints
I tried eyebuy after wasting three times as much at one of the big name chain opticians. There glasses caused double cushion and masive headaches.
Sadly, this is my second attempt at ordering glasses online and again, they do not fit and the pupillary distance is not right. I really love the frames though, so I will try one more time to get frames that fit properly and lenses that are correct. I think it's my measurements that are the problem as I am new to this. Also, the price is significantly less than I'd pay in a store, even with my insurance.
The website is hard to use when you get to the payment section
The web site is har to use when you get to the payment section
But y'all are great. A plus dude. Really, I don't know why I brother looking at other websites.
Muy satisfactoria ahorras tiempo y dinero por este medio
Very cool very nice love it good price for glasses
I've purchased several pairs of glasses from EyeBuyDirect... all have been great, with the prescription being perfect... even with my progressives. I highly recommend!
Shopping for eyeglasses is in peak form at EyeBuyDirect. Take your prescription, select your frames, pay attention to the frame size and use the tool to see the models on your face before you buy!
This is my second pair of glasses from EyeBuyDirect and I'll be back again.
I was skeptical at first about how inexpensive the frame and lenses were based on my invisible bifocals. I received my new glasses and was amazed! The lenses are thin, light weight and my vision is perfect So happy to get quality eye wear at a very reasonable price!
Love my glasses! Always fit well love the styles and always arrive when supposed to.
Really pleased with my decision to try some new frames from here. Shipping time was a little long, but I'll blame ordering around a holiday causing delay. Overall pleased with my experience, would shop again.
I've bought two pairs of glasses at EyeBuyDirect, this third just didn't work out. They didn't fit my face well. I also with there were more options that weren't black. The service, the site: excellent.
Easy website to use. Good selection. Wish you had nose pads for frames.
They were professional, delivered on time and it was a quality product. No complaints
Love it very easy to choose designs, and simple, great options on style and colors of fram and lenses, single vision or progressive, you'll save so much more money ordering direct then to walk in any storefront, and your paying storefront prices either
Love my glasses and the rate at which they arrived was amazing! Could not be more pleased
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.