EyebuydirectReviews 13,054

Always a pleasure doing business. The packages are always neat and properly cared for along the way. Haven't had a single issue and I've been a returning customer now for five or six purchases. Recommend this company all the time to friends and family, thank you for the service you provide!

Good looking but I chose a style that ended up too big. Glasses slide off

I see two day delivery but that is only on single vision if you have progressive lenses you're looking at over two weeks. The frames I picked were what I expected style wise the eyeglass arms are metal and very thin will see how they hold up. As I said earlier I had progressive lenses and when I received my glasses I put them on I could see better than my older ones so good job with the new prescription. I will be ordering others from here and now I won't expect them here anytime sooner than two weeks

I've bought things at this establishment and found their specifications to be satisfactory for my purposes. On the infrequent occasion in which the product did not meet the required specifications, the staff of the establishment was able to rectify said specifications to my liking - after an initial misstart in the area of customer service protocol. The reduction in cost by coded input at checkout is worthwhile to the customer.

Product quality to cost ratio was favorable for my circumstances

First I purchased two pairs of glasses- both prescription sunglasses. Love both pairs, wore one more often than the other because of the style. I went to wear the pair I don't wear often and the arm snapped off, this frame doesn't have screws so no way to repair it. I called and was immediately speaking with a real person!
I was offered a replacement right away, I was also offered to get the same pair or something else, so I ordered the other frame with a different color lens. I did have to pay a $4 fee for the lens being a special color, but that's nothing! So happy! It's so rare today to find great customer service with any company, I highly recommend EYEBUYDIRECT!

Was not what I expected. Sunglasses were much smaller than what they appeared to be in the try-on picture.

I had to return the glasses because they were too big for me

Awesome. Totally awesome. Love the choices and they accept my FSA now. I need moar!

Good good good good good good good good good good.

There was on error on my end and they were able to correct the issue and expedite the order in a timely manner.

The shipping time was horrendous. It took 2 weeks to ship.

Price was good quality not the best, my eyes hurt when I wear The glasses

Wish quality was better because they break easily but for the price it's great!

This is my 3rd order placed with EyeBuyDirect and as always the process is easy, accurate and my glasses arrive in a timely fashion.

Excellent turnaround time and quality. This is the 5th pair of glasses I have ordered. I love the styles and prices.

I was able to find a new second pair of glasses and purchase them with my FSA card easily enough. I received notice on June 3rd they had shipped and then just received them June 17th and only after I contacted to complain. Just be a little more transparent with the customer when you, obviously, screwed up somewhere. It goes along way in this society of lies we're living in.

Other than that, good work.

Extremely easy to order exactly what I needed. Very satisfied with my glasses.

Honestly, I am happy with my glasses they fit my face like the virtual try on showed and the color I got is almost identical to what I saw on screen. They seem to be good quality and they weren't a bad price at all. My only issue is that I think I need to go somewhere to have my nose and ear pieces adjusted. They fit fine, but are a little loose and slide down my nose. I know they give instructions on how to fix these issues but the ear pieces weren't really flexible after soaking them in hot water and I felt very uncomfortable trying to adjust the nose pieces, from fear of breaking them. But other than that they are great glasses for a pretty decent price.

Great selection of frames and lenses. Got to me in a timely fashion. Glasses were easy to fit. Overall I'm pretty satisfied overall.

Wondered about XL size frame size but they look great on my 15 year old daughter.