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EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
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I love having options and the convenience of returning items.
Easy online ordering. Good selection of frames. Good value. Good delivery time.
Wonderful easy to buy quick turnaround from order time
I wish I had a no line option on my bifocals. And that my sunglasses were stronger. They seem weaker and harder to see
Ordered 3 pairs, 1 daily use frame with blue light lenses, 1 with transitions and 1 rx sunglasses. Delivered in a timely manner and look and feel great. Love the XL frame size options!
It's easy when you already have the perfect glasses right in your cart.
Shopping is great, however your discounts are screwy. BOGO20 means the second pair is free. Yet, this is not how it is going threw.
Lots to choose from, great prices and fast service.
Coupon for discount and free delivery arrived just after I placed order - disappointing.
I just paid 41$ for glasses that I have needed for a year but couldn't pay 200$+ for them. This cite is affordable and easy to use!
Excellent selection, great prices, ease of transaction, and love the feature to "try them on".
Needed new glasses in a pinch a surprised at how fast they came.
I had lost my glasses and needed new ones but didn't want to spend $100+ I went online and found this site, they have good quality glasses for affordable prices and correctly crafted my lenses. Love love love!
Website is easy to use variety of styles is good and prices are very reasonable. I will definitely use this site again.
Love the looks and that I can try them on! Love the regular progressives, but the sunglasses are difficult to see while driving. I still love them and wear them, just not driving.
Good prices and quality merchandise. Very good service and everything delivered on time.
Ordered 4 pairs, all arrived within 2 weeks of ordering. All 4 fit great and are in great condition.
The shipping process is much faster than other online order companies.
The glasses are perfect and the buying experience was super easy and convenient.
Great stylish glasses for options. Great prices too.
Awesome…easy to order get the right size… price good!
Answer: Or you can be like me and have not received your order after more than a month of waiting. Granted, I'm in Guam, but given that the USPS works here pretty much the same way it works in the states, no other retailer has any problem getting their packages to me in a timely manner. The company has sent me two different tracking numbers for the same package. The tracking report from the post office says the package was supposed to be here 12 days ago and the last time it appears the package was scanned was 24 days ago. I have emailed the company multiple times and every time they reply with some generic apology and continue to stall. The package clearly got lost in the mail, I get that and I am typically a reasonable person but any respectable merchant intent on providing good customer service in today's online marketplace would have owned up to the issue and offered a refund or have already shipped out a replacement product. They've done neither. Does it mean they are bad people running a bad business? Probably not. However, it does mean there are probably better companies out there to give your business to who won't take so long to get you your glasses.
Answer: It depends on the frame. Some are plastic, some are metal, and there are other materials used as well. The descriptions will indicate the materials they are made out of. I've ordered 3 pairs from EBD ($6 and $9 pairs--cheapest there are) and they are excellent quality. An equivalent pair of frames alone from the store would have cost $150+, not including lenses.