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I was able to find a new second pair of glasses and purchase them with my FSA card easily enough. I received notice on June 3rd they had shipped and then just received them June 17th and only after I contacted to complain. Just be a little more transparent with the customer when you, obviously, screwed up somewhere. It goes along way in this society of lies we're living in.
Other than that, good work.
Things got handled, but, it felt like I wasn't being told what the hold-up was. Be honest with your customers. Trust me, it goes a long way. A lot further than deception I can promise you.
It's cheap and easy.
Kyle T.'s review of Eyebuydirect earned a Very Helpful vote
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